Manage a portfolio of ~100-200 named accounts, using AI tooling to Mid-Market your engagement, prioritize proactively, and drive efficiency and outcomes across your book of business.
Demonstrate a willingness to understand and explain technical issues to a non-technical audience and to engage the right cross-functional partners to drive resolution.
Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value.

Requirements:

2-4+ years of experience in customer success, account management, sales, or strategic consulting role.
Enterprise SaaS experience preferred.
Experience supporting or working with technical products.

Benefits:

Flexible remote working model with offices available for in-person collaboration.
Comprehensive health and parental leave plans.
Professional development stipend and above-market total compensation through base salary, performance-based bonus/variable pay, and equity.

Samsara

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. We are a public company with a diverse workforce, committed to improving the safety, efficiency, and sustainability of the operations that power the global economy.

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