Total Expert

1 open remote positions

Total Expert is the Customer Operating System for financial services, providing a platform that combines context and action for humans and AI Assistants. Since 2016, the company has enabled over seven trillion dollars of funded loan volume and offers a competitive benefits package.

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Unlimited PTO 1 jobs (100%)

Benefits Overview 1 of 1 jobs

401(k) (1) Dental (1) FSA (1) Flexible Time-Off (1) HSA (1) Life Insurance (1) Long-Term Disability (1) Medical (1) Paid Parental Leave (1) Short-Term Disability (1) Vision (1)

Open Positions

Associate Customer Success Manager

$65,000–$75,000/yr
US Unlimited PTO

  • Manage a portfolio of Tier 4 customers, driving adoption, engagement, and retention through proactive outreach and strategic conversations.
  • Monitor customer health and product usage to identify risks and opportunities, executing action plans to improve outcomes.
  • Own renewal conversations and partner cross-functionally with Sales, Support, and Product to drive growth and resolve challenges.

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