Own a scaled portfolio of SMB and mid-market accounts, using data to prioritize engagement and build multi-threaded relationships.
Drive retention and renewal outcomes by identifying risk early, coordinating mitigation plans, and leading commercial conversations.
Partner with Sales, CSMs, FDEs, and cloud-provider teams to expand adoption of DoiT's products and expertise.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation, combining data, technology, and human expertise to solve complex multicloud problems. The company is an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving more than 4,000 customers worldwide with a remote-first culture of entrepreneurial 'Do'ers.'
Own retention and churn for a book of enterprise and mid-market accounts, using data to spot risk early.
Act as a trusted advisor, translating technical results into business value like indexing, organic traffic, and AI visibility.
Partner with Product, Support, and Account Management to drive proactive retention and share customer feedback.
Prerender helps marketers build dynamic JavaScript websites while keeping them visible to search engines and AI platforms, serving over 100,000 sites. It's part of saas.group, a fully remote portfolio of 25 brands with nearly 380+ colleagues and a small, high-trust culture.
Lead adoption and implementation for platinum-level customers, ensuring value realization.
Build trusted relationships with technical stakeholders and act as customer advocate.
Stay current on integrations and serve as a subject matter expert.
ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.
Lead technical onboarding and feed integration for new SaaS customers in your territory.
Monitor feed health and troubleshoot integration issues before they impact trading.
Partner with Product Marketing and sales to unlock feed/SaaS expansion opportunities.
Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with suppliers worldwide. With $300M+ in annual transactions, we empower businesses of all sizes to trade with confidence in a collaborative, low-hierarchy culture.
Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.
Serve as primary technical contact and trusted advisor for enterprise customers.
Guide technical adoption plans and deliver hands-on guidance to maximize business outcomes.
Foster collaborative relationships with cross-functional teams to drive customer success.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across business processes. Trusted by over 700 organizations worldwide, it is fully remote and global, with a culture of innovation and inclusion.
Manage premium customer support relationships and drive deep product adoption for top-tier customers.
Partner with Field Sales, serve as trusted advisor for web and email security implementations, and manage escalations.
Deliver high-impact training, monitor customer environments, and translate insights into product requirements.
Zscaler accelerates digital transformation with the Zero Trust Exchange platform, a cloud security solution protecting thousands of customers from cyberattacks. The company is AI-native and values ownership, collaboration, and a challenge culture.
Own Integration and Support engineering, managing a ~20-person org across three functions.
Build playbooks, onboarding, best practices, and SLAs to scale operations smoothly.
Coach technical leads and partner with Sales, Account Management, and POC teams to drive growth.
Sardine is the leading agentic risk platform for fighting financial crime, helping organizations stop fraud in real time and automate fraud and AML operations. It's a remote-first, fast-growing company that values extreme ownership, high growth orientation, and performance over hours worked.
Own the customer relationship for key CX accounts and advocate for customers within NICE.
Resolve complex technical and high-stakes issues to ensure customer success and retention.
Partner with support, engineering, and product teams to meet SLAs and drive expansion.
NICE Ltd. develops software products that help large enterprises deliver extraordinary customer experiences, fight financial crime, and ensure public safety. The company is a global market leader with over 8,500 employees across 30+ countries, known for its innovative use of AI, cloud, and digital technologies.
Manage a portfolio of largest accounts, establishing strong relationships and hitting retention goals.
Drive a value-based sales process through deep discovery and customized demonstrations of the TeamSnap platform.
Serve as the Voice of the Customer internally, escalating product feedback for proper prioritization.
TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are a fully remote company with a culture of trust, accountability, and inclusivity, recognized as a best place to work.
Manage a portfolio of 100-200 named accounts, using AI tooling to prioritize and drive outcomes.
Conduct workshops and create success plans to maximize customer value and ensure adoption.
Collaborate cross-functionally with Sales, Support, and Product to resolve technical issues.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. We are a public company with a diverse workforce, committed to improving the safety, efficiency, and sustainability of the operations that power the global economy.
Serve as a trusted technical advisor and primary point of contact for strategic CXone customers, driving adoption and value realization.
Take ownership of complex technical issues and escalations, coordinating cross-functional resources through resolution.
Mentor and coach other TAMs while partnering with Product and Engineering teams to improve processes and customer experience.
NiCE is a global leader in AI-powered customer experience solutions, helping organizations deliver extraordinary customer experiences and improve operational efficiency. With 8,500+ employees across 30+ countries, NiCE is known for a people-first culture and innovation.
Manage a portfolio of BlackCloak's largest enterprise clients, owning retention and adoption results.
Lead complex onboarding, monitor account health, and deliver data-driven business reviews to executives.
Mentor team members, shape processes, and partner with Sales to expand coverage across accounts.
BlackCloak protects corporate executives and high-profile individuals from hackers, privacy leaks, and identity theft. The company is a fast-growing leader in a new product category, serving Fortune 500 clients with a dynamic, fully remote culture.
Own a portfolio of 60 customers, ensuring satisfaction, health, and renewals while managing expansion opportunities.
Track usage, automate rates, and spot at-risk accounts early to build turnaround plans.
Run regular check-ins and business reviews connecting Ada to customer value like resolved conversations and cost savings.
Ada is an AI customer service company that helps enterprise companies deliver extraordinary customer experiences through automation. Established in 2016, Ada has powered over 5.5 billion interactions for brands like Square and YETI, backed by over $250M in funding and driven by a culture of growth and continuous improvement.
Manage and grow a high-volume portfolio of SMB healthcare customers, focusing on retention, renewals, and expansion.
Drive customer adoption and satisfaction through proactive engagement, onboarding support, and scalable account management processes.
Collaborate cross-functionally with Customer Success, Sales, Product, and Support to ensure clinicians receive exceptional value from Freed's products.
Freed combines clinician insights with AI technology to create products that make clinicians happier, starting with an AI scribe that automates medical documentation. With over 28,000 paying clinicians and backing from Sequoia Capital, Freed is rapidly expanding and values fast, ambitious, and smart individuals who want to care for the people who care for our health.
Partner with enterprise and scaling customers to execute post-sale functions and deliver ideal integration outcomes.
Act as a trusted collaborator to manage customer success plans, escalations, and internal documentation.
Monitor industry trends and product enhancements to help customers navigate healthcare interoperability standards.
Redox is a healthcare interoperability platform that connects and powers real-time healthcare data exchange across a network of 12,000+ systems and organizations. The company is a remote-first, collaborative team processing over 1.2 billion messages per month.
Own and deliver on revenue targets for the Strategic Accounts book across AMER.
Build and grow an existing team of Strategic Account Executives, recruiting and onboarding new talent.
Design repeatable processes for pipeline generation, forecasting, and deal management.
Talon.One is a powerful incentives engine that unifies loyalty, promotions, and gamification into a holistic platform. With over 250 of the world's most-loved brands as clients, Talon.One is backed by enterprise-grade security and scalability.
Strategically manage a customer portfolio, driving adoption, retention, renewals, and expansion.
Lead executive business reviews with VP and C-suite stakeholders and own complex negotiations.
Leverage AI-assisted workflows, mentor peers, and contribute to team best practices.
1Password provides enterprise password management and Unified Access Management for modern teams and AI. They have surpassed $400M ARR, serve 180,000 businesses, and foster a fast-paced, collaborative, feedback-driven culture.
Own a book of 50–70 SMB accounts from kickoff through renewal, driving adoption and retention.
Serve as first responder for all inbound customer questions via Slack and ticketing system, triaging and resolving issues.
Contribute to knowledge management by creating documentation, playbooks, and help center content.
Suger helps revenue teams sell more effectively by simplifying cloud marketplace workflows. They have a flat, fast-moving culture with ~70 employees across SF and Vancouver, backed by leading VCs.
Lead and scale a Mid-Market/Commercial Solutions Engineering team, driving technical sales and customer outcomes.
Build repeatable one-to-many enablement and discovery motions, including demo days, workshops, and self-serve content.
Drive execution against OKRs, using pipeline and win-rate data to improve deal cycle time and average sales price.
Tanium provides an autonomous IT platform for solving complex IT and security challenges at machine speed. A Forbes Cloud 100 honoree for ten years, it fosters a culture of collaboration, respect, and diversity.