Manager, Enterprise Technical Account Managers
Remote regions
GlobalBenefits
Unlimited PTO
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What You'll Do:
- Lead, coach, and grow a team of Enterprise TAMs, hiring ahead of need.
- Own adoption, customer health, and gross retention across the customer base.
- Mature the post-sales operating system: segmentation, health scoring, and lifecycle playbooks.
What You'll Bring:
- 4+ years managing post-sales teams and 6+ years in pre/post-sales in B2B SaaS.
- Experience owning GRR, NRR, or adoption targets and driving retention.
- Background in security, developer tools, or adjacent technical products, with SDLC knowledge.
Tools and Benefits:
- Use Slack, GitHub, Zendesk, Vitally, HubSpot, and Grafana.
- Competitive salary, equity, health coverage, flexible time-off, parental leave, and remote-first culture.
Socket
Socket helps developers and security teams safely find, audit, and manage open source code. Backed by top investors, the company serves thousands of organizations and values excellence, urgency, and customer obsession.