Technical Account Manager (TAM)

Nivoda

Remote regions

US

Benefits

Unlimited PTO

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About Nivoda:

  • Global B2B diamond and gemstone marketplace for jewellery retailers.
  • Processing $300M+ annually and scaling rapidly.

About the Role:

  • You'll own technical success for SaaS customers in your territory.
  • Ensure feed integrations are healthy and support growth.

What you'll do:

  • Lead onboarding and feed integration for new customers.
  • Monitor feed health and troubleshoot issues before they impact trading.
  • Partner with sales to identify expansion opportunities.

What we need:

  • Experience in TAM, solutions engineering, or account management.
  • Ability to debug integration issues and communicate clearly.

Nivoda

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with suppliers worldwide. With $300M+ in annual transactions, we empower businesses of all sizes to trade with confidence in a collaborative, low-hierarchy culture.

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