Source Job

• Lead and coach a team of Enterprise TAMs to drive adoption and retention.
• Own customer health and gross retention, partnering with AEs on renewals.
• Develop post-sales playbooks, segmentation, and health scoring to scale success.

Socket helps developers and security teams safely find, audit, and manage open source code. Backed by top investors, the company serves thousands of organizations and values excellence, urgency, and customer obsession.

• Own customer relationships post-signing, overseeing onboarding and adoption.
• Proactively manage expectations, resolve issues promptly, and identify expansion opportunities.
• Collaborate with integration engineers and implement accelerated ramp-up plans.

We provide cutting-edge AI solutions, including AI Agents, to help customers achieve their business objectives. Our culture is dynamic and supportive, with a focus on professional growth and collaboration.

• Lead and mentor Implementation Specialists and Senior Consultants delivering complex technical onboarding and integrations.
• Own escalations, resolve technical blockers, and drive root-cause fixes with Support, Product, and R&D.
• Run delivery, forecast capacity, and build playbooks and AI-enabled automation to scale customer outcomes.

ChartHop is an AI-powered people platform helping organizations plan, operate, and make confident decisions about their workforce. It serves mid-market and enterprise B2B SaaS customers and is focused on scaling delivery through AI-enabled automation and metric-driven processes.

• Own technical account management across Affirm's strategic alliances: alerting, monitoring, troubleshooting, and SLAs.
• Drive technical initiatives and design custom integration solutions using Affirm's standard integrations.
• Partner with product, engineering, and merchant teams while mentoring less-experienced TAMs.

Affirm is a fintech company that offers consumers transparent, predictable pay-over-time solutions and gives merchants flexible payment options. It is a remote-first company with a large global team, centered on care, transparency, and flexibility.

• Own the relationship and results for a small number of largest accounts, from executive sponsor to daily users.
• Run implementations as real projects: discovery, scope, plan, milestones, go-live, coordinating cross-functional teams.
• Design how AI fits into each customer's operation, staying hands-on with agents to tune playbooks and prove ROI.

Supermove builds software and AI for moving companies, providing a system that handles sales, operations, crews, and billing. The company is a well-funded startup that has raised $30M from Andreessen Horowitz and serves moving companies across the US, Canada, and Australia.

• Own the full post-sales lifecycle from onboarding through managed services, expansion, and renewal.
• Serve as a strategic advisor, driving adoption, account health, and measurable business outcomes.
• Lead AI enablement and workflow automation, deploying ClickUp AI agents tied to customer KPIs.

ClickUp is building an AI-native workspace that unifies tasks, docs, chat, calendar, and search. The company is AI-first, expects every team member to use AI daily, and evaluates AI fluency in its hiring process.

• Lead and grow the Source CS team, building a culture of experimentation and shared learning.
• Manage strategic Source accounts, driving retention and expansion through renewals, forecasting, and account health.
• Turn Source use cases into results by leading discovery workshops, pilots, and agent building.

Webflow is the agentic web marketing platform that helps organizations build, manage, and optimize high-performing web experiences. The company values grit, speed, and craft, fostering a culture of innovation and customer trust.

• Own Oura's BTS and Workato platform roadmap, turning underspecified asks into a prioritized backlog.
• Partner with directors and stakeholders to align integration and automation demand into one transparent process.
• Own API contracts, versioning, and integration-pattern choices, partnering with Enterprise Architecture on systems design.

Oura makes award-winning smart rings and an app that help millions of people track readiness, activity, and sleep. It is a quickly growing, values-driven global company that focuses on employee well-being and helping teams do their best work.

• Own the post-sale relationship for Rafio, from developing client agreements through onboarding to confident, independent daily use.
• Scope, build, and troubleshoot integrations connecting Rafio to customers' existing systems and data, driving adoption and expansion.
• Serve as the liaison between clients and the platform team, triaging requests, building scalable systems, and eventually leading the customer success team.

Raftelis is a management consulting firm helping local governments and utilities thrive through finance, assessment, communications, technology, executive recruitment, and strategic planning. The company has served more than 700 organizations in the past year, has a dozen-plus offices across the US, and is certified as a Great Place to Work with a culture focused on work-life balance and genuine care.

• Own the most challenging customer technical problems with deep-dive troubleshooting and analysis.
• Act as the customer's advocate to ensure their issues influence product and engineering roadmaps.
• Author technical content and lead internal tooling development with a strong AI focus.

Wiz provides an AI-powered cloud and application security platform that connects code, cloud, and runtime. Trusted by over 65% of the Fortune 100, the company values world-class talent and fosters a creative, high-impact culture.

• Manage enterprise implementations from kickoff through their lifecycle.
• Train customers to configure TrustArc and adopt AI-powered Arc Intelligence features.
• Act as trusted advisor, drive adoption, flag renewal risks, and connect integrations.

TrustArc is the leader in data privacy, automating end-to-end privacy management for global organizations. The company has a global team across the Americas, Europe, and Asia, and fosters a culture focused on work-life balance, flexibility, and continuous learning.

• Lead customer onboarding and implementation for API customers, from kickoff to successful go-live.
• Translate business needs into practical API solutions and troubleshoot technical integration challenges.
• Drive adoption, retention, and customer success by managing relationships and developing scalable resources.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair, objective review process. It is a distributed, remote-first organization that values trust, collaboration, and data privacy.

• Own the customer relationship for key CX accounts and advocate for customers within NICE.
• Resolve complex technical and high-stakes issues to ensure customer success and retention.
• Partner with support, engineering, and product teams to meet SLAs and drive expansion.

NICE Ltd. develops software products that help large enterprises deliver extraordinary customer experiences, fight financial crime, and ensure public safety. The company is a global market leader with over 8,500 employees across 30+ countries, known for its innovative use of AI, cloud, and digital technologies.

• Own and elevate Yuno's technical customer relationships across Latin America as the senior technical voice.
• Lead a team of TAMs while staying close to the most complex customer challenges and driving outcomes.
• Partner cross-functionally with Product, Development, Sales, and Partnerships to turn customer insights into improvements.

Yuno builds payment infrastructure enabling access to 1,000+ payment methods via one API, with AI-powered routing and fraud prevention in 80+ countries. They empower teams at InDrive, McDonald's, and Rappi with a culture of precision and collaboration.

• Manage a portfolio of 100-200 named accounts, using AI tooling to prioritize and drive outcomes.
• Conduct workshops and create success plans to maximize customer value and ensure adoption.
• Collaborate cross-functionally with Sales, Support, and Product to resolve technical issues.

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. We are a public company with a diverse workforce, committed to improving the safety, efficiency, and sustainability of the operations that power the global economy.

• Own complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
• Lead technical implementations, including integrations, configuration, and security reviews.
• Partner with Customer Success Managers and cross-functional teams to drive expansion and maximize value.

1Password creates enterprise password management and Unified Access Management to secure identities, apps, and devices. Trusted by 180,000+ businesses, it fosters a human-centric, remote-first culture with a focus on innovation and results.

• Own Integration and Support engineering, managing a ~20-person org across three functions.
• Build playbooks, onboarding, best practices, and SLAs to scale operations smoothly.
• Coach technical leads and partner with Sales, Account Management, and POC teams to drive growth.

Sardine is the leading agentic risk platform for fighting financial crime, helping organizations stop fraud in real time and automate fraud and AML operations. It's a remote-first, fast-growing company that values extreme ownership, high growth orientation, and performance over hours worked.

• Lead complex enterprise implementation projects across the Americas, acting as senior escalation point and delivery architect.
• Standardize onboarding frameworks and drive AI-driven automation to improve delivery efficiency and time-to-value.
• Align cross-functional teams and provide executive-level visibility into delivery health and risk metrics.

Deliverect provides an API-first platform that connects restaurants and retailers with on and off-premise commerce solutions, helping them expand revenue and simplify operations. As a rapidly scaling SaaS unicorn, the company values transparency, innovation, and a diverse global team culture.

• Own retention and churn for a book of enterprise and mid-market accounts, using data to spot risk early.
• Act as a trusted advisor, translating technical results into business value like indexing, organic traffic, and AI visibility.
• Partner with Product, Support, and Account Management to drive proactive retention and share customer feedback.

Prerender helps marketers build dynamic JavaScript websites while keeping them visible to search engines and AI platforms, serving over 100,000 sites. It's part of saas.group, a fully remote portfolio of 25 brands with nearly 380+ colleagues and a small, high-trust culture.

• Serve as primary technical contact and trusted advisor for enterprise customers.
• Guide technical adoption plans and deliver hands-on guidance to maximize business outcomes.
• Foster collaborative relationships with cross-functional teams to drive customer success.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across business processes. Trusted by over 700 organizations worldwide, it is fully remote and global, with a culture of innovation and inclusion.