Client Support Specialist

The Client Support Specialist I (CSS I) is an entry level position which provides technical support and customer service to our clients. The CSS I is a member of the Support Team and reports to the Manager, Client Support. The position requires working closely with clients and internal resources to troubleshoot software and technical issues, explain how features work, resolve client issues, and deliver excellent customer service. The Client Support Specialist will interact with businesses that use our MeridianLink Consumer software on a daily basis and assist them with support issues. Excellent communication skills, a positive and helpful attitude, and a strong technical aptitude are essential to be part of this winning team.