You will play a pivotal role in the experience our largest customers have with Paddle, proactively guiding them through their journey with us post-launch, prioritising their revenue growth, and ensuring they fully realise the value of our platform. As a Senior Customer Success Manager at Paddle, you will use your product and industry knowledge to identify growth opportunities for your customers.

As a Customer Support Team Lead, you will play a crucial role in shaping our customer experience strategy, implementing efficient support processes, and fostering a culture of excellence within the Customer Support team. Your responsibilities include team leadership, customer experience strategy, and operational excellence.

As Director, Customer Support, you’ll play a pivotal role in shaping Moniepoint's customer support operations for global multi currency account product vertical, effectively building the foundation for a world-class customer support organization from scratch. You will define, deliver, and scale a best-in-class customer support organization for our global multi-currency account business.

As part of the Customer Operations team, Operations Associates ensure timely and accurate resolution of complex customer inquiries through omni-channel communication, and partner with cross-functional teams to implement new systems and products. The ideal candidate is ready to learn and develop their career as a part of a dynamic and collaborative team.