Remote Customer service Jobs · KPIs

In this role, you will be the primary technical partner for strategic prospects and customers. You'll drive complex technical engagements through demos, migrations, and integrations, while accelerating ramp for new sales hires by codifying best practices. Showcase our product’s value, uncover challenges and architect solutions, and champion customer needs internally.

Help design, build, and maintain the systems that power data and software platforms, focusing on Google Cloud Platform (GCP) infrastructure, Terraform-based automation, and CI/CD pipelines using GitHub Actions and Jenkins; open to DevOps/Cloud Engineers experienced with other cloud providers.

As Senior Director, Support, you will own the strategy, operations, and outcomes of Docker’s global Support organization. You’ll lead a high‑performing, customer‑obsessed team across time zones, elevate our enterprise experience, and deliver measurable customer value at scale. This role requires a visionary leader and change-agent who can drive transformation initiatives that position the support organization as a key driver of customer value.