We are looking for a Customer Success Manager based in China who will be responsible for developing long-term relationships with our customers. Looking for a reliable, analytical, hard-working individual to join our Customer Success Team, working with both our internal teams as well as clients. Our ideal candidate is a good communicator, excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.
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Support merchants in their onboarding journeyโensuring they activate successfully, understand our products, and are able to accept payments across HitPayโs supported channels. The ideal candidate is customer-focused, detail-oriented, and confident in guiding merchants through product and payment activation.