Customer Success Manager - China (Remote)

We are looking for a Customer Success Manager based in China who will be responsible for developing long-term relationships with our customers. Looking for a reliable, analytical, hard-working individual to join our Customer Success Team, working with both our internal teams as well as clients. Our ideal candidate is a good communicator, excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment. Provide “voice of customer feedback” to internal DLOCAL teams. Develop effective long-term key customer relationships. Collaborate with customers to better understand their goals and ambitions. Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities to develop and align prioritized project plans for assigned accounts with identified milestones and goals. Develop Customer Success methodologies and own team initiatives that improve productivity. Interact and work together with the different areas of the company.