Bilingual Customer Service Representative

Our Customer Service Representatives serve as the primary point of contact for clients enrolled in Beyond Finance’s financial hardship programs. They are Beyond’s voice to the client and provide the connection between our Sales and Operations teams. This role requires responding promptly to client requests, anticipating unstated needs, and exceeding expectations, which is critical to helping maintain Beyond’s exemplary customer brand. As the Customer Service Representative, you will complete a 4 week training program to become an expert in Beyond's financial hardship programs. After you successfully complete training, you will be responsible for providing superior customer service and a positive experience to our clients. The hours are M-F 7:00am-10:00pm CST and Sat/Sun 7:00am-9:00pm CST.