Service Desk Level 1 Analyst
Remote regions
MexicoBenefits
2w PTO
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Role Overview:
- Remote position with schedule 10a-7p CST, Monday-Friday.
- Pay rate of 14,000 MXN per month.
Key Responsibilities:
- Manage user access and resolve tickets.
- Troubleshoot desktop, laptop, printer, mobile device, and network issues.
- Log and escalate incidents; follow up with users.
Benefits:
- Savings plan with 13% cap, pantry vouchers, Christmas bonus.
- Medical, life insurance, and quarterly bonuses.
Why Join:
- Award-winning culture with growth opportunities.
Dyopath
DYOPATH is an IT services company dedicated to providing outstanding IT service and support. They foster an award-winning culture based on their L.O.V.E. philosophy, investing in employee growth through certifications and career paths.