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About the Role:
- Front line of Tier 1 support: first response and triage.
- Resolve simple issues per SOPs, escalate complex ones with context.
- Monitor devices, validate installs, route source triggers.
What We're Looking For:
- 1-2 years in Tier 1 IT support.
- Strong written English, structured workflows, detail-oriented.
- Self-directed, curious about AI, comfortable with weekends.
Working at Teton:
- Fast-moving international team.
- State-of-the-art AI impacting healthcare delivery.
- Ownership culture with room to grow.
Teton.ai
Teton builds a real-time, multimodal AI platform that creates a digital twin of the patient and care environment, automating documentation and streamlining healthcare workflows. It is a growing, hands-on team of hard-working, learning-focused people who value ownership and entrepreneurship.