Similar Jobs
See allCustomer Support Specialist
Texada
Canada
Customer Support
Troubleshooting
SaaS
Technical Support Specialist
Higher Logic
US
Customer Service
Troubleshooting
HTML
Technical Support Engineer
Accela
US
HTML
JavaScript
SQL
Software Support Analyst I
Mark43
US
Customer Support
Troubleshooting
Zendesk
Technical Support Engineer
Magnet Forensics
UK
Technical Support
Troubleshooting
Communication
What you'll do:
- Respond to customer requests through support tickets, phone calls, and other channels.
- Troubleshoot and reproduce issues using available tools and test environments.
What you'll bring:
- 0-2 years of experience in technical support or customer-facing technology.
- Experience with SaaS products and enterprise software.
About Everbridge:
- Global leader in critical event management.
- Empowers organizations to strengthen resilience and keep people safe.
Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. The company offers a comprehensive benefits package and fosters a collaborative remote culture.