Respond to support tickets from enterprise clients and investigate issues with care and accuracy.
Document findings and escalate complex matters to senior team members or Engineering when needed.

What We Look For:

Strong written English communication and a client-first mindset with meticulous attention to detail.
Curiosity about technology, problem-solving instinct, and comfort in a fast-moving startup environment.

Working Style:

You take ownership, communicate clearly, and follow processes while improving them when needed.
You are reliable, responsive, and care about leaving things better than you found them.

What We Offer:

15 days of vacation leave per year and 5 days of sick leave, available after 6 months.
Dedicated coaching, mentoring, IC of the Month recognition, and a clear path to grow.

ReadyOn

ReadyOn is the intelligent labor operating system for frontline enterprises, helping large employers hire, schedule, and manage their frontline workforce at scale. As a Series A startup backed by leading investors, it offers a fast-paced, collaborative culture where employees are encouraged to take ownership and shape the support function.

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