Customer Support Specialist
Remote regions
GlobalBenefits
7w PTO
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About the Role:
- First-line support for Circle's global customers.
- Work with a remote team of 30+ support specialists.
What You'll Be Doing:
- Prioritize and resolve customer issues across email.
- Troubleshoot across web, mobile, and desktop apps.
- Collaborate with engineers on complex technical problems.
What We Offer:
- U.S.-benchmarked compensation with equity.
- 35 days PTO and fully remote work.
- Bi-annual company retreats worldwide.
Circle
Circle is an AI-powered all-in-one platform for digital businesses, with discussions, live streams, events, chat, courses, and payments. It is a remote-only team of ~270 from 30+ countries, with async work, high expectations, and global offsites.