Service Desk Specialist
Remote regions
USBenefits
4w PTO
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About the Role:
- Serve as the first point of contact for end-user technical support, resolving issues efficiently.
- Escalate complex problems to senior teams and maintain service documentation.
Work Environment:
- Remote role with Monday-Friday 8:30am-5:30pm CST schedule.
- On-call rotation approximately one week every six weeks.
Benefits:
- Enjoy 20 days of PTO, paid holidays, and volunteer time off.
- Access 401(k) matching, health insurance, and tuition reimbursement.
Connexus Credit Union
Connexus Credit Union is a member-focused cooperative serving members across all 50 states with high yields and competitive loan rates. This remote-first employer fosters collaboration and high performance, with most employees in the upper Midwest, and holistically supports employee growth.