Handle IT support requests from internal end users, ensuring timely resolution.
Create accounts and configure hardware as part of the on-boarding process.
Manage and monitor internal IT assets to ensure accurate inventory records.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. With teams in over 15 countries, we are a remote-first company that values human connection and out-of-the-box thinking.
Provide end-user support, device management, and identity access management for a globally distributed remote team.
Troubleshoot hardware, software, network, and security issues while maintaining documentation and knowledge bases.
Support automation and IT operations to improve efficiency and scalability.
Quince is a direct-to-consumer brand that partners with manufacturers to offer high-quality essentials at low prices. They have tens of millions of customers and a fast-paced, builder-focused culture.
Act as escalation point for complex technical issues, performing root-cause troubleshooting and systems administration.
Mentor Tier 1 staff, standardize diagnostic processes, and build knowledge base articles.
Administer identity and access systems, manage endpoints, and support IT projects.
OneImaging is a healthcare technology company that provides a concierge approach to radiology services, reducing imaging costs by 60-80% through a network of over 5,000 vetted providers across 48 states. The company has approximately 300 employees and a culture focused on improving patient access and affordability.
Provide remote L1/L2 support for Windows, Microsoft 365, and workplace technology for 300–350 employees.
Manage incidents through Jira Service Management, taking ownership from triage to resolution or escalation.
Collaborate with senior engineers and document solutions while troubleshooting endpoints, networking, and cloud services.
WorkPac is an Australian workforce solutions organisation delivering recruitment, skills development, and career development across multiple sectors. With over 25 years of experience and around 300–350 employees, it fosters a fast-paced, entrepreneurial culture valuing adaptability, collaboration, and practical delivery.
Provide first-point-of-contact IT support to internal staff across EMEA via remote channels.
Manage onboarding, offboarding, hardware provisioning, and troubleshooting of IT equipment.
Collaborate with the Corporate IT team to ensure prompt resolution of IT inquiries for a global workforce.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains. With over 2000 employees worldwide and multiple global offices, we are serious about culture, technology, customers, and not taking ourselves too seriously.
Document systems, support new locations, and provide end-user guidance on security and tools.
Whip provides technology support services for automotive and collision repair operations. It engages independent contractors for IT services and operates in a fast-paced, growing environment.
Provide Tier I, II, and III troubleshooting for hardware, software, and peripherals across Windows and macOS environments.
Administer Office 365, Azure, Intune, and Active Directory while managing endpoint security and ticketing systems.
Mentor junior staff, create documentation, and perform ticket analytics to support daily operations and reporting.
Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. It has grown to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership.
Provide first-line remote technical support for hardware, software, and enterprise applications.
Manage and triage support tickets using ServiceNow, ensuring SLA compliance and first-call resolution.
Assist with remote device provisioning, software deployment, and asset management in a distributed environment.
Sutherland is a digital transformation company specializing in AI, automation, cloud engineering, and advanced analytics. They have a culture of innovation and have created over 350 inventions, focusing on delivering scalable business transformation.
Provision and de-provision accounts across the SaaS stack for every new hire and departure.
Manage the full device lifecycle including hardware ordering, MDM enrollment, and international logistics.
Enforce endpoint security policies and maintain audit-ready records of access.
Dash0 is an OpenTelemetry-native observability platform that eliminates vendor lock-in with transparent pricing and cost control. Backed by top-tier investors, the company is in a growth phase after Series B, with a collaborative, fast-moving team culture.
Provide first-line support for client issues via phone, email, and alerts.
Troubleshoot Windows PCs, servers, and network issues, including Active Directory and DNS.
Document all work in IT Glue and assist with endpoint security and email management.
They are a growing Managed Services Provider known for their responsive, people-first approach to IT support. Their clients count on them not just for technical fixes, but for a team that communicates clearly and treats every issue with care.
Provide onsite and remote IT support across macOS and Windows environments, configuring and deploying devices.
Troubleshoot software and hardware issues, including core business applications and maintain conference room systems.
Assist with network deployments, IT security, MDM platforms, and maintain IT documentation.
Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson (MrBeast), the most watched person in the world. The company operates across digital media, philanthropy, consumer products, and innovative business initiatives, with a focus on innovation, creativity, and social impact. The team is growing and thrives in a fast-paced, creative environment.
Provide Tier I, II, and III troubleshooting for laptops, desktops, and peripherals across multiple platforms.
Administer Microsoft 365, Azure, Intune, and Active Directory to support a distributed environment.
Mentor junior staff and drive continuous improvement of support processes and documentation.
Our partner company specializes in providing high-level technical support and IT services. It offers a remote-first environment with opportunities for mentorship and professional growth.
Monitor and triage IT ticket queue, prioritize by impact and urgency, and escalate as needed.
Configure and maintain SSO integrations (SAML, OIDC) and manage user provisioning.
Execute system changes through formal change management, including risk assessment and rollback plans.
BlueCloud is a Snowflake Elite Partner and 2026 CoCo Catalyst Snowflake Partner of the Year. With 450+ consultants and 200+ enterprise transformations, we deliver data migration, engineering, and AI/ML solutions 40–50% faster.
Provide Tier 2/3 support for incidents and service requests through the Government-approved ITSM process.
Diagnose and resolve application, infrastructure, network, access, integration, configuration, and performance issues.
Maintain ServiceNow records, communicate status, and contribute to root-cause analysis and service improvement.
Ardent is a technology and mission services company supporting government clients. It has a mission-focused, inclusive culture and encourages veterans and people with disabilities to apply.
Administer Microsoft 365 services and maintain IT infrastructure including servers, networks, and security tools.
Support staff by troubleshooting technical issues and performing server administration.
Execute system and network design, documentation, and implementation ensuring high availability and security.
E2 Consulting Engineers, LP is a professional services firm established in 1988 specializing in engineering services including project engineering, design, federal base operations, gas pipeline construction, environmental consulting, and IT services. The company values safety, innovation, and collaboration, and operates with a small but growing team.
Act as the single point of contact for on-site and remote users for technical incidents and service requests.
Provide first-level support for PCs, hardware, software, and network issues, ensuring timely resolution.
Log and manage helpdesk tickets, monitor system alerts, and escalate issues to tier-2/3 teams as needed.
Skyrise is a company operating in the IT park in Cebu City, Philippines, providing support services. The company's size and culture are not specified, but they emphasize compliance, customer service, and internal collaboration.