Similar Jobs
See allIT Systems Administrator
Epic Kids
US
Google Workspace
Identity And Access Management
SSO
IT Helpdesk Analyst
Power Digital
Costa Rica
IT Support
Google Workspace
Slack
IT Support Specialist
Moxie
Global
IT Operations
Ticketing Systems
MDM
IT Support Specialist
Nadia Care
US
Microsoft Intune
Google Workspace
Identity And Access Management
Systems Administrator
OpenSesame
US
Automation
Okta
Jamf
About the Role:
- Own day-to-day help desk ticket triage and resolution.
- Configure and maintain SSO across business applications.
- Execute infrastructure changes via formal change management.
Key Responsibilities:
- Monitor ticket queue, triage by priority, and track SLAs.
- Configure SSO (SAML, OIDC) and manage user access.
- Prepare and execute change requests with rollback plans.
Requirements:
- 3+ years in system administration or IT support.
- Experience with identity providers and SSO protocols.
- Strong troubleshooting and communication skills.
Nice to Have:
- Experience with Okta, Azure AD, or Google Workspace.
- Scripting experience (Python, PowerShell, Bash).
- Prior experience in regulated environments.
BlueCloud
BlueCloud is a Snowflake Elite Partner and 2026 CoCo Catalyst Snowflake Partner of the Year. With 450+ consultants and 200+ enterprise transformations, we deliver data migration, engineering, and AI/ML solutions 40–50% faster.