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Accountabilities:
- Provide Tier I, II, and III troubleshooting for laptops, desktops, and peripherals.
- Administer Microsoft 365, Azure, Intune, and Active Directory.
- Mentor junior staff and drive continuous improvement.
Requirements:
- 7-10 years of hands-on experience in desktop support.
- Expert-level troubleshooting skills across multiple platforms.
- Strong experience with Microsoft 365, Azure, and Active Directory.
Benefits:
- Fully remote work opportunity within India.
- Competitive compensation and benefits.
- Professional development opportunities.
Partner Company
Our partner company specializes in providing high-level technical support and IT services. It offers a remote-first environment with opportunities for mentorship and professional growth.