Provide remote end-user support for Bridgenext clients in Microsoft environments.
Assist with drive mapping, logins, application access, and troubleshooting.
Use ITSM systems like ConnectWise, ServiceNow, and Jira.

Work Environment:

Shift between 3AM ET and 12PM ET, adjusted for Daylight Saving Time.
Fully remote position based in India.
Collaborative and flexible work culture.

Qualifications:

2+ years of IT support experience with Microsoft M365.
Associate's degree in IT/MIS or equivalent experience.
Excellent English communication skills and ability to work independently.

Bridgenext

Bridgenext is a digital consulting services leader that helps clients innovate with intention by creating digital products and experiences. The company offers a flexible and inclusive work culture with autonomy and resources for career growth.

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