Provide remote IT support, resolving workstation, server, M365, and networking issues independently.
Participate in on-call rotation for after-hours and weekend support of client operations.
Escalate complex issues, maintain high service quality, and drive client satisfaction.
Intelligent Technical Solutions is an IT support and managed services provider offering remote technical assistance to clients. The company is a dynamic and growing organization emphasizing customer service, collaboration, and a strong cultural fit.
Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
Collaborate with IT leadership on documentation, process improvement, and long-term fixes.
This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Provide technical support for Windows and macOS, servers, Microsoft 365, and network infrastructure.
Manage and troubleshoot virtualized environments using VMware and Hyper-V.
Act as an escalation point and deliver excellent client service in a remote-first environment.
Jobgether is an AI-powered job platform that matches candidates with relevant roles. It focuses on efficient, objective recruitment processes and is a remote-first organization.
Provide advanced L2 technical support and system administration across Windows, Microsoft 365, networking, and cloud environments.
Take ownership of escalated incidents, service requests, and infrastructure projects such as Microsoft 365 migrations and Intune deployments.
Collaborate with Level 1 and Level 3 engineers to deliver reliable, secure, and efficient IT solutions for diverse clients.
Dijital Team is a recruitment platform that connects IT professionals with remote roles at managed services providers. The company culture emphasizes flexibility, support, and continuous learning, with a range of employee benefits.
Provide remote IT support across multiple clients, handling a broad range of technical issues.
Work with Microsoft 365, Windows Server, Active Directory, and virtualization platforms.
Collaborate with a team of Systems Engineers in a fast-growing, service-focused environment.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, it has grown year over year through an uncompromising focus on service and maintains a professional yet friendly, collaborative culture.
Manage day-to-day IT operations, user support, and endpoint administration across cloud platforms.
Support cybersecurity initiatives including vulnerability research, device hardening, and incident response.
Maintain reliable systems through monitoring, documentation, and automation scripting.
A distributed technology team delivering reliable IT operations and strengthening cybersecurity for organizations handling sensitive data. The culture values autonomy, continuous learning, and practical problem-solving in a fully remote, async-first environment.
Own IT operations, Microsoft 365 administration, and endpoint management in a fully remote, cloud-first environment.
Implement security controls across identity, SaaS, AI platforms, and backup and recovery processes while maintaining audit readiness.
Support employees as the primary IT contact, from onboarding and device setup to troubleshooting, security policy, and technology strategy.
A fully remote, cloud-first organization focused on IT operations and information security. It is a lean, hands-on company with a culture of autonomy, ownership, and direct access to leadership.
Manage network platforms, firewalls, VPNs, and Azure cloud environments.
Act as an escalation point for technicians, resolving high-priority incidents following ITIL best practices.
Implement automation using PowerShell, Bicep, and CI/CD for infrastructure provisioning and management.
Atmosera empowers businesses with modern technology and human expertise across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform. The company is a Microsoft Partner with multiple specializations and an emphasis on innovation, security, and delivering integrated solutions.
Champion successful implementation of key projects, meeting client requirements and timelines.
Drive optimization of IT system performance and reliability by proactively addressing challenges.
Enhance team collaboration and communication to contribute to the success of every project.
Intelligent Technical Solutions is a managed service provider (MSP) that delivers IT infrastructure solutions and support to clients. The company emphasizes a collaborative culture and provides comprehensive employee benefits and training.
Own day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units.
Administer identity, access, endpoint, and cloud environments including Microsoft 365, Google Workspace, AWS, and security tooling.
Manage MSPs, drive business unit integrations onto HQ-managed platforms, and support SOC 2 compliance evidence.
Cordance accelerates the growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. It is an experienced team of operators with a passion for software, partnering with founders to scale businesses and build lasting value.
Own and resolve Tier 3 incidents across hardware, software, identity, and infrastructure.
Lead end-to-end delivery of enterprise projects, including migrations, upgrades, and modernization.
Design and support Microsoft Azure, AWS, Microsoft 365, and on-premises systems with security and automation.
Re:Build Manufacturing operates an advanced manufacturing platform that partners with industrial companies to bring products from concept to production in aerospace, defense, medical, energy, and robotics. The company emphasizes employee ownership and a culture guided by 'The Re:Build Way,' aiming to create meaningful jobs across America.
Administer and maintain Microsoft Azure and Microsoft 365 cloud environments, including backups, disaster recovery, and cloud migrations.
Monitor security alerts, manage endpoint protection, conduct audits, and respond to security incidents.
Manage user access, SSO, MFA, Conditional Access, and support server, workstation, and network administration.
Aspire Living & Learning provides support services for individuals with disabilities and their families. They foster a collaborative, dedicated team culture that values belonging, care, diversity, and professional growth.
Design, build, and maintain the Microsoft 365 tenant architecture and corporate IT environment.
Own the full macOS and Windows endpoint lifecycle, including MDM enrollment, patching, and encryption.
Automate IT workflows and identity processes using PowerShell and Microsoft Graph.
This organization is establishing a scalable IT foundation across Microsoft 365, identity, and endpoints. It is a growing, technically sophisticated company with a fully remote team across Canada, the US, and Europe.
Serve as the first point of contact for customers seeking technical assistance via phone or email.
Perform remote troubleshooting and walk customers through solutions for hardware and application-based issues.
Manage client tickets, escalate unresolved issues, and ensure satisfaction and performance metrics are met.
Bridgetowne delivers IT support services for enterprise products, specializing in O365, Citrix, cloud and server-based platforms. As an outsourced help desk provider, it values client satisfaction, fast problem-solving, and collaborative ticket management.
Deliver exceptional technical support via email and occasional phone, troubleshooting product bugs, account access, and other technical issues.
Guide healthcare professionals through the platform, document bugs and feature requests, and communicate customer needs to internal teams.
Work fully remotely on a Pacific Time schedule, analyzing customer data and collaborating with cross-functional teams to ensure high-quality support workflows.
A healthcare technology company providing an API-first electronic health record platform to help providers deliver accessible care. The company values human-centered support, autonomy, and continuous improvement, with a distributed remote team.
Resolve end-user issues via our ticketing system and keep technology running smoothly.
Apply technical knowledge of Windows 11, Microsoft 365, Active Directory, and networking protocols.
Deliver clear, patient, and professional customer service with strong follow-through and documentation.
World Travel Holdings is the nation's largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, we offer a people-focused culture with a strong commitment to employee engagement and remote work.
Design technical solutions across Microsoft 365, Azure, server, virtualization, networking, and security.
Own design requests from initial review to final documentation, ensuring solutions meet business and technical standards.
Collaborate with stakeholders and use AI-assisted tools to improve engineering deliverables and streamline workflows.
This company provides IT solutions and engineering services, transforming client business needs into reliable, implementation-ready designs. The team is technical and collaborative, valuing accuracy, feasibility, and continuous improvement.
Provide Level 1 and Level 2 technical support to employees across the corporate IT environment, ensuring timely resolution of incidents and service requests.
Troubleshoot hardware, software, operating system, network, and application issues on macOS and Windows devices, maintaining accurate documentation.
Collaborate with Corporate IT Engineering, Security, and IT Operations to resolve complex issues and continuously improve IT services.
Turnitin is a recognized innovator in global education, providing learning integrity solutions to academic institutions, publishers, and corporations worldwide. With team members in over 35 countries, they foster a remote-first, inclusive culture focused on making a difference in education.
Provide first-level technical support for hardware, software, applications, and network issues.
Apply security best practices to manage access and identity requests using Active Directory and Microsoft Entra ID.
Investigate recurring problems, document incidents in ServiceNow, and drive process improvements.
This position is with a global organization focused on delivering reliable IT support and safeguarding its technology environment. The company fosters a collaborative, customer-first culture with an emphasis on security and continuous improvement.