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Infrastructure Support Specialist | Automotive & Retail US Security & IT
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US
Hardware Troubleshooting
Microsoft Windows
Linux
Responsibilities:
- Identify, investigate, and resolve complex technical issues reported by users.
- Provide remote technical assistance and manage support tickets within SLAs.
- Configure and troubleshoot desktop computers, laptops, mobile devices, and peripherals.
Requirements:
- 2-3 years of relevant IT support experience with Windows 10 and Office 2016.
- Practical knowledge of networking, remote access, and user account management.
- Strong customer support, prioritization, and communication skills.
Benefits:
- Remote work with an inclusive, people-focused culture.
- Opportunity to support a diverse user base and work with internal teams and vendors.
Jobgether
Jobgether is an AI-powered hiring platform that matches candidates with opportunities. The platform fosters an inclusive, people-focused culture and emphasizes remote work.