Maintain and improve Help Center content, ensuring customers have access to clear, accurate, and up-to-date documentation. Edit existing articles for accuracy, clarity, consistency, and formatting improvements. Update screenshots and images to reflect the latest UI changes. Manage and respond to inquiries in the technical writing Slack channel.

You will create clear, concise, and comprehensive technical documentation for software products, aimed at developers and technical users, including API references, user guides, integration manuals, release notes, and troubleshooting documentation for merchants, partners, and developers.