Source Job

• Act as the primary point of contact for patients and providers, handling questions, scheduling, and documentation with empathy and professionalism.
• Resolve patient and provider issues, escalate complex concerns, and coordinate care activities to ensure seamless support.
• Track data and trends from support interactions to improve processes and serve as the voice of the patient.

Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. They partner with OBGYN clinics and health plans across the country, and their culture values compassionate care and operational excellence.

• Serve as the primary non-clinical contact for members, providing timely and empathetic assistance via phone, email, and other channels.
• Explain healthcare benefits and programs, coordinate appointments, and manage cases from intake through resolution.
• Collaborate with clinical teams and providers to remove barriers to care and ensure a seamless healthcare journey.

The company provides healthcare navigation and member support services, helping members access essential healthcare services. The culture emphasizes customer service, remote work, and professional development in a technology-driven healthcare environment.

• Conduct high-volume outbound calls to schedule patients for services like mammograms, bone density screenings, and primary care visits.
• Coordinate care end-to-end and connect patients to community resources addressing social determinants of health barriers.
• Manage multiple workflows with accurate documentation and collaborate across teams to ensure seamless patient experiences.

Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare by delivering care at home powered by technology. They are a rapidly growing team backed by prominent VCs and led by former executives from Google, Facebook, LabCorp, and Disney, with a culture that values flexibility, humility, and humor.

• Communicate with patients regarding appointments, treatment plans, and follow-ups.
• Coordinate patient care between providers, specialists, and insurance companies.
• Maintain accurate and confidential patient records in EHR/EMR systems.

SnappyCX provides remote clinical care coordination and administrative support to U.S.-based healthcare practices. The company values independence and professionalism, with a small, distributed team focused on HIPAA compliance and patient-centered care.

• Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
• Collect insurance information, verify benefits, and manage copays and payment balances.
• Answer client questions and stay organized in a fast-paced, collaborative environment.

Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.

• Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
• Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
• Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.

Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.

• Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
• Verify insurance and demographic information, ensuring accuracy and compliance.
• Document interactions in electronic medical records and escalate complex issues appropriately.

This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.

• Conduct outbound calls to members to schedule Annual Wellness Visits, preventive screenings, and primary care consultations.
• Educate members about available healthcare benefits and the importance of completing recommended visits.
• Coordinate with provider offices and internal teams to secure appointment availability and maintain accurate documentation.

This company provides population health and care coordination programs, helping members access preventive and primary care services. The team operates as a remote, performance-driven call-center environment focused on member outreach and appointment scheduling.

• Build trusting relationships with Medicare patients and guide them through their care journey remotely.
• Develop comprehensive patient care plans that address social determinants of health like food, transportation, and home support.
• Coordinate with providers, conduct weekly follow-ups, and connect patients to community resources.

Aviator Health is on a mission to transform how families navigate the healthcare system by providing every senior citizen with a personal healthcare assistant. The company connects patients with dedicated advocates to coordinate care and reduce the complexity of managing chronic illness.

• Assist patients with enrolling in our Prescription Payment Plan and verifying eligibility.
• Coordinate with pharmacies to apply benefits and reduce out-of-pocket costs.
• Guide patients through renewals and updates to ensure continued access.

We are a team dedicated to improving access to affordable prescription medications for patients. We partner with insurance companies, healthcare providers, and pharmacies to reduce the financial burden of medications, ensuring patients can access treatments without excessive costs.

• Manage and triage patient vital signs remotely, using motivational interviewing to drive positive health behavior changes.
• Perform monthly wellness calls with patients, collaborating with care teams to set patient-centric goals.
• Escalate urgent care needs appropriately and meet program engagement metrics in a remote MST-based role.

Vivo Care is building a future where care is continuous, personal, and connected, challenging the status quo in healthcare. We are a fast-growing startup where everyone has a voice, fostering a culture of inclusion, collaboration, and innovation.

• Serve as the initial point of contact for patients, handling scheduling and phone inquiries.
• Use EPIC system to schedule, reschedule, and cancel appointments efficiently.
• Provide exceptional customer service, resolving patient complaints and ensuring positive experiences.

CommUnityCare Health Centers provides patient-centered care to communities, focusing on coordination and access. They emphasize diversity, collaboration, and a supportive work culture for staff.

• Counsel patients on healthcare payment responsibilities, insurance benefits, and financial assistance options.
• Contact insurers, resolve registration, billing, authorization, and claims issues to advocate for patients.
• Maintain accurate documentation and provide compassionate, clear communication on sensitive financial matters.

A healthcare organization helping patients navigate medical costs, insurance benefits, and financial assistance. It operates as a large, patient-centered environment focused on caregiver well-being and professional development.

• Provide patient-centered care navigation and telephonic clinical outreach to patients with chronic conditions.
• Collaborate with PCPs, NPs, and care teams to coordinate treatment and support safe transitions home.
• Serve as a key resource for patients, caregivers, and community agencies, implementing interventions that improve outcomes.

Vytalize Health is a healthcare company focused on value-based care for patients with chronic or serious conditions. It is a rapidly growing organization with an entrepreneurial, patient-forward culture, and you will play a key role in building a market leader.

• Handle inbound and outbound customer inquiries related to third-party liability and subrogation matters.
• Conduct professional interviews to collect, verify, and document insurance and claims information.
• Navigate multiple computer systems while maintaining accurate records and meeting productivity targets.

This company focuses on improving healthcare payment accuracy and helping individuals navigate complex insurance-related inquiries. It operates with a customer-focused team in a fast-paced, technology-driven environment.

• Respond to high-volume inquiries via email and phone, assisting with triaging case volumes and providing resolution guidance on complex claims and billing inquiries.
• Critically analyze situations, escalate issues to appropriate teams, and identify recurring issues to provide feedback to management.
• Act as a subject matter expert, updating team on resources, supporting team chat, and remaining flexible to take on other duties as assigned.

Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems to optimize practices and improve patient experiences. They are led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.

• Serve as first point of contact delivering exemplary service to members and providers via messaging, phone, and live chat.
• Apply deep product and benefits knowledge to resolve escalations and support QA, bug triage, and emerging workflows.
• Mentor junior associates and contribute to service recovery and Voice of the Customer feedback loops.

Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans on family health programs. The company has raised $425M+ and is an award-winning workplace with a mission-driven culture.

• Identify members meeting outreach criteria using internal data and systems.
• Conduct telephone and in-person outreach to coordinate appointments and address care barriers.
• Connect members with community resources and support Medicaid eligibility and care integration.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They focus on efficient, objective application review and data privacy compliance.

• Assess member needs across physical health, mental health, SUD, oral health, and social supports.
• Develop and oversee client care plans, set SMART goals, and evaluate progress.
• Coordinate with healthcare providers, connect clients to community services, and advocate on their behalf.

Vynca is a healthcare company dedicated to transforming care for individuals with complex needs, focusing on providing comprehensive care for more quality days at home. They are a close-knit community committed to core values of Excellence, Compassion, Curiosity, and Integrity, fostering an inclusive workplace.

• Identify and assess high-acuity patients who need more than virtual outpatient therapy.
• Build and execute individualized transition-of-care plans, connecting patients to the right level of care.
• Coordinate referrals, schedule appointments, and confirm patients arrive at their next step.

Sailor Health is building a new care model for aging by combining behavioral health, healthcare advocacy, wellness classes, and AI care agents into a virtual platform, and partners with Medicare to make care accessible to older adults nationwide. The collaborative, mission-driven team is focused on real patient impact.