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About the Role:
- Full-time Senior Care Support Associate in a remote tiered support model.
- Handle nuanced member inquiries and cross-functional tasks.
What You'll Do:
- Deliver exemplary service via messaging, phone, and live chat.
- Support enrollment, clinic coordination, and resolve escalations.
What You'll Bring:
- 2+ years in high-volume customer service and strong communication skills.
- Experience in healthtech or insurance is preferred.
Maven Clinic
Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans on family health programs. The company has raised $425M+ and is an award-winning workplace with a mission-driven culture.