Remote Customer service Jobs • Keyboarding

Take inbound calls from patients, providers and members. Help manage calls for patients that may be sick, in an emergent situations or more. Support members with their insurance needs, questions or concerns. Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice. Answer inquiries on benefit claims, appeals, and authorizations.

This is a remote, work from home position where you will enjoy making outbound calls and reaching out to patients, members, and customers to schedule appointments, assess for high risk, make welcome calls and assist members and patients with benefits and insurance information, conduct surveys and make a difference in someone’s life!