Deliver exceptional service and solutions to customers through inbound calls and chat. Work with leading technologies and systems while having a dedicated team of leaders and peers to support you. Handle customer calls of varying types effectively and efficiently. Leverage strong communication and active listening skills to resolve issues.
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If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. You'll be making outbound calls and reaching out to patients, members, and customers to schedule appointments for preventative health screenings and assist members with benefits and insurance information.