Responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team.
Last point of escalation within the technical support department and mentoring junior team members.
Quickly gain an understanding of the ServiceNow platform and requires strong inter-personal skills.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations. They want to make the world work better for everyone.
Manage and implement GitHub Enterprise and Git Flow for 180+ Developers.
Enhance processes for branch automation for software releases.
Mature CI/CD to incorporate automated testing in Jenkins.
VetsEZ is dedicated to supporting the Department of Veteran Affairs through innovative technology solutions. They foster a collaborative environment where individuals can contribute to meaningful projects.
Design and develop integrations (“recipes”) using Workato.
Build end-to-end workflows connecting systems such as CRM, ERP, HRIS, and marketing platforms.
Integrate systems via REST/SOAP APIs, webhooks, and file-based transfers.
Attain Partners is an innovative consulting firm dedicated to disrupting the status quo to change the world. They empower career growth, provide benefits packages, encourage a flexible work environment, and foster a culture of inclusion to support their team.
Design, develop, and deploy automation workflows that reduce manual effort and improve accuracy across back-office functions.
Apply artificial intelligence, machine learning, and modern automation tools to solve complex operational challenges and unlock new efficiencies.
Collaborate with Client Operations, Finance, People, and other G&A teams to identify automation opportunities, gather requirements, and deliver solutions that meet business needs.
Engine is transforming business travel into something personalized, rewarding, and simple. Over 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year.
Ship Partner Integration Recipes, architect and open-source complete, runnable examples.
Audit & Map the Partner DX, walk each partner integration as a developer would.
Own Partner Relationships, build and maintain ongoing relationships with partner engineering and DevRel teams.
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. They have processed over 50,000 years of audio and transcribed more than 1 trillion words.
Manage development and implementation of CI/CD scripting and automation for ServiceNow deployments.
Gather requirements from development teams and stakeholders for CI/CD pipeline enhancements.
Maintain and optimize CI/CD pipeline configurations for reliable, repeatable deployments.
Kentro, formerly IT Concepts, drives innovation and collaboration to advance customers' missions. They are dedicated to employees' personal and professional development.