QAD ERP Support Analyst - Tier 2 Remote Consulting

Responsibilities:

• Resolve advanced issues across QAD modules including Order-to-Cash, Procure-to-Pay, Finance, Production, Inventory, and Reporting
• Advise clients on parameter settings, configuration optimization, workflows, and ERP usage best practices
• Support client functional testing and UAT cycles, providing feedback on issues and validating fixes

Qualifications:

• 7-10 years of ERP/IT support experience, with at least 5 years in QAD/Progress environments
• Advanced knowledge in Application/Functional support and working understanding of Technical stream
• Strong troubleshooting skills across ERP, infrastructure, or business process challenges

What They Offer:

• Remote US-based full-time role with competitive benefits package
• Generous PTO, company-observed holidays, and 401(k) with employer match
• Professional development opportunities and a people-first culture backed by Pine Services Group