QAD ERP Support Analyst - Tier 2

Jobgether

Remote regions

US

Benefits

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Responsibilities:

  • Resolve advanced Tier-2 support issues across QAD ERP modules, including Order-to-Cash, Procure-to-Pay, Finance, Production, Inventory, and Reporting.
  • Provide expert guidance on ERP configuration, workflow optimization, parameter settings, and functional best practices.
  • Troubleshoot complex system issues such as posting errors, transaction mismatches, reconciliation variances, and process failures.

Requirements:

  • 7–10 years of experience in ERP or IT support, with at least 5+ years in QAD or Progress-based environments.
  • Strong expertise in application/functional ERP support, with working knowledge of technical support concepts.
  • Proven ability to independently resolve complex, high-priority system issues in fast-paced environments.

Benefits:

  • Competitive full-time compensation package.
  • Comprehensive health coverage including medical, dental, and vision insurance.
  • 401(k) retirement plan with employer matching.

Jobgether

Jobgether uses an AI-powered matching process to connect candidates with hiring companies. It is a small to medium-sized platform focused on efficient, objective candidate screening.

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