Percona

3 open remote positions

Percona provides open source database software, support, and services, specializing in MySQL, MongoDB, PostgreSQL, and MariaDB. They are a remote-only company with colleagues in over 50 countries and a collaborative, highly-engaged culture.

Benefits Overview 3 of 3 jobs

PTO (3) Equipment (2) Equity (2) Career Development (1) Career development (1) Connectivity Allowance (1) Connectivity allowances (1) Equity incentive plan (1) Flexible work hours (1)

Open Positions

  • Build and maintain strong relationships with customer stakeholders and become a trusted advisor within their organization.
  • Own the overall service delivery experience and customer health for an assigned portfolio of Managed Services customers.
  • Monitor service performance, trends, risks, and ongoing work, proactively communicating updates, recommendations, and action plans.

  • Learn to Draft and Refine: Prepare, send, and help negotiate contracts, updating language for clarity and relevance using modern tools like Salesforce, Ironclad and AI.
  • Get the Quote Right: Verify that quotes accurately reflect what the customer is buying, ensuring customers receive the right entitlements, and teams know exactly what to deliver.
  • Collaborate and Problem-Solve: Partner with internal teams and customers as you build your negotiation skills, working closely with the Senior Director of Contract Operations.