Director of IT Operations
Remote regions
USBenefits
Unlimited PTO
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Responsibilities:
- Collaborate to develop and execute the company's technology, security, and AI strategy.
- Oversee IT operations, including Helpdesk, Systems Operations, and End-user Computing.
- Lead incident, problem, and change management processes.
Required Experience:
- Experience managing Helpdesk, SysOps, Infrastructure/Network Operations, and end-user computing environments.
- Strong understanding of ITIL processes.
- Experience participating in compliance initiatives.
Educational & Professional Credentials:
- Bachelor's degree in a relevant discipline or equivalent experience.
- 10+ years' experience managing information technology operations.
- Professional certifications such as ITIL, CCNA, PMP, AWS Certified Solutions Architect, AWS Certified Machine Learning, or equivalent AI/cloud certifications.
GuidePoint Security
GuidePoint Security provides cybersecurity expertise, solutions, and services to help organizations make decisions and minimize risk. They have over 1,200 employees and have established strategic partnerships with security vendors, serving as a trusted advisor to more than 6,200 customers.