Source Job

• Lead role in major incidents and ensure effective communication to stakeholders.
• Monitor, control, and support service delivery, ensuring systems and procedures are followed.
• Define and track service measures and KPIs to manage the performance of IT services.

RWS unlocks global understanding by growing the value of ideas, data, and content. The company values every language and culture and has a global reach, providing support services to over 7500 end users worldwide, with a dedicated team of over 500 staff across all regions.

• Lead and develop a high-performing IT team of 8-10 FTEs and manage relationships with outsourced support providers.
• Oversee IT operations in a mixed Windows and Mac environment within a Microsoft 365 ecosystem and drive AI initiatives.
• Own IT budgeting, procurement, and vendor negotiations, while ensuring service delivery excellence for end-user support.

Care Access is working to make the future of health better for all by bringing world-class research and health services directly to communities. With hundreds of research locations, mobile clinics, and clinicians across the globe, they are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need,  and contribute to the medical breakthroughs of tomorrow.

• Perform internal audits and vulnerability testing, ensuring security controls are monitored.
• Lead security architecture governance for internal IT and projects, using Unified Architecture Framework.
• Maintain compliance with security requirements and develop roadmaps to address evolving threats.

Jobgether is a platform connecting job seekers with companies. It uses AI-powered matching to ensure applications are reviewed quickly and fairly, identifying top candidates for employers.

• Manage enterprise-wide support operations for remote and on-site users, across Tier 1 (Help Desk) to Tier 3.
• Lead, coach and train team members, setting strategic priorities and execution expectations.
• Oversee support for core enterprise systems: Microsoft 365, Azure AD, and Azure DevOps.

Slide Insurance is a company that focuses on innovation-driven culture fueled by passion, purpose and technology. They have a Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!

• Lead, mentor, and develop Helpdesk Team Leads and support staff.
• Oversee day-to-day IT support operations, including ticket queues, escalations, and service requests.
• Analyze ticket trends and implement proactive solutions.

T3 Services Group is a national home services organization with locations across the U.S., providing Plumbing, Drains, HVAC, and Electrical services to residential customers. Our business is powered by phenomenal teammates who take pride in delivering 5-star service on every call.

• Manage and influence both physical and cyber security risk.
• Support the development and execution of the information security strategy.
• Oversee day-to-day security operations including monitoring and incident response.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Lead incident response as Incident Commander, coordinating teams, communications, and service restoration
• Produce executive-level incident reports, run RCAs, and drive continuous improvement
• Enforce change management and risk assessment for production changes

Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York, delivering top-tier technology solutions to companies of all sizes. Their team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.

• Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization.
• Oversee the design, implementation, and maintenance of enterprise IT infrastructure.
• Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2).

AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. They have earned a stellar reputation by taking service and support to the next level, delivering an award-winning customer experience and have delivered 20 years of outstanding service.

• Support Cloud Platform leadership by maintaining documentation of roadmap priorities and project status.
• Coordinate inputs from subject matter experts across Cloud, Product, Security, and Infrastructure to ensure information accuracy.
• Coordinate change-management activities, informing all affected teams of timelines, decisions, and impacts.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.

• Set clear service desk priorities, SLAs, and performance visibility.
• Run MSP governance; hold vendors accountable to outcomes.
• Standardize endpoints, identity, network, and site services.

Urrly is a PE-backed, multi-site healthcare platform. They are focused on scaling the IT department.

• Serve as the primary vCISO and subject matter expert for multiple clients.
• Lead data-centric cybersecurity programs aligned to business risk.
• Manage, mentor, and develop vCISO team members.

Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. They deliver managed IT, cybersecurity, cloud, and strategy, through a model designed for consistency, transparency, and trust. They are building a team of professionals who care deeply about quality, ownership, and continuous improvement.

• Lead execution of the enterprise information security program.
• Oversee threat detection/response, vulnerability management, and incident response processes.
• Partner with Engineering and Infrastructure teams to secure cloud environments and CI/CD pipelines.

bswift transforms benefits administration, making it simpler and smarter. They serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

• Ensure high availability, fault tolerance, and scalability of cloud services.
• Optimize performance and cost efficiency across AWS environments.
• Implement security best practices and SOC 2 compliance monitoring.

BlastPoint is a B2B data analytics startup located in Pittsburgh. They empower companies to engage with customers more effectively by discovering the humans in their data and understanding customer journeys; they are a tight-knit, forward-thinking team.

• Resolve escalated technical issues from Level 1 support within defined SLAs.
• Serve as a point of contact for advanced troubleshooting of hardware, software, and network-related issues.
• Monitor and maintain IT systems, including servers, networks, and applications.

Honu Services, located in Kailua, Hawaii, empowers clients and optimizes their potential through cost-effective and exceptional operational support. They provide small businesses within the government contracting industry with specialized operational support services, holding certifications in ISO 9001, 20000-1, and 27001 standards.

• Design, lead, and scale Form Health’s IT function.
• Own corporate IT infrastructure including identity management, device lifecycle management, SaaS administration.
• Partner closely with Security leadership to ensure strong controls and compliance readiness.

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team, deeply invested in putting patients first and creating a culture where every employee is valued.

• Drive operational excellence and continuous improvement.
• Define and manage ITIL process areas based on industry best practices.
• Ensure all changes are safe to proceed, including support for Epic Data Courier.

Cleveland Clinic Health System is committed to excellence, pushing boundaries, and transforming the patient experience. The health system has 70,800 employees worldwide and integrates clinical and hospital care with research and education.

• Leading and overseeing complex IT programs and projects.
• Defining the technical scope, plan, and schedule these programs.
• Managing technical risks and monitoring program performance.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Lead security governance, risk management, and compliance efforts.
• Oversee security operations and incident response.
• Partner with IT, Clinical Operations, Privacy, and Compliance to ensure regulatory requirements and industry frameworks.

Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Through their leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.

• Owning the AWS infrastructure end-to-end in a highly hands-on capacity.
• Managing CI/CD pipelines and implementing secure secrets management through AWS Secrets Manager.
• Developing automation scripts in Python and Bash to eliminate manual processes.

Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York. Their team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.

• Develop and execute IT strategy aligned with business goals.
• Oversee the management of Microsoft 365 (M365) and IT infrastructure.
• Implement cybersecurity measures to safeguard company data.

Jobgether is a platform that partners with companies to help them find the right candidates. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly.