Source Job

$165,000–$185,000/yr
US

  • Set clear service desk priorities, SLAs, and performance visibility.
  • Run MSP governance; hold vendors accountable to outcomes.
  • Standardize endpoints, identity, network, and site services.

IT Security Integration

13 jobs similar to Director of IT Operations

Jobs ranked by similarity.

$147,552–$192,800/yr

  • Build and develop a high-performing IT team, fostering trust and ownership.
  • Create the strategy and execution of internal automations to reduce manual tasks.
  • Design and enforce a standardized Role-Based Access Control (RBAC) framework.

Virta Health aims to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care. They have raised over $350 million and partner with health plans, employers, and government organizations, fostering a mission-driven, remote-first culture.

US

  • Lead and develop a high-performing IT team of 8-10 FTEs and manage relationships with outsourced support providers.
  • Oversee IT operations in a mixed Windows and Mac environment within a Microsoft 365 ecosystem and drive AI initiatives.
  • Own IT budgeting, procurement, and vendor negotiations, while ensuring service delivery excellence for end-user support.

Care Access is working to make the future of health better for all by bringing world-class research and health services directly to communities. With hundreds of research locations, mobile clinics, and clinicians across the globe, they are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need,  and contribute to the medical breakthroughs of tomorrow.

US Unlimited PTO 13w maternity

  • Lead, coach, and develop a team of Ops Associates.
  • Oversee the design and implementation of payor builds or process improvements.
  • Work closely with the Managers to identify process breakdowns and implement solutions.

Grow Therapy aims to be the trusted partner for therapists growing their practice, and patients accessing high-quality care. They are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients, and have empowered more than ten thousand therapists and hundreds of thousands of clients across the country.

$125,000–$175,000/yr
US

  • Oversee daily operations of all technical departments.
  • Ensure SLA adherence and quality control.
  • Partner with Client Success on service reviews.

SugarShot is an information technology company with practice areas in Cybersecurity, IT Support and Professional Services. They are growing quickly, been honored on the Inc. 5000 3 years in a row, and have excellent opportunities for great people who are looking to make a real difference in the market place.

$140,000–$175,000/yr
US Unlimited PTO

  • Own IT operations end-to-end, including service delivery and employee support in a remote-first environment.
  • Administer and continuously improve identity and access management across core systems.
  • Maintain and strengthen IT security and SOC 2-aligned operational controls, including vendor/software security reviews.

Pulley's mission is to make it easier for anyone to start a company by providing cap table management tools that help companies better understand and optimize their equity for the long term. They are a fast-growing company with over 4,500 customers including startups like Linear, Runway, Fathom, and Roam, and are backed by top investors like Founders' Fund, Stripe, and General Catalyst.

Canada

  • Lead, mentor, and develop a team of IT Systems Engineers.
  • Maintain hands-on involvement in the administration and optimization of enterprise SaaS applications.
  • Manage vendor relationships for enterprise applications, including contract oversight, service level monitoring, and escalation management.

Rush Street Interactive is a market leader in online casino and sports betting, currently operating real-money gaming with their brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. They are building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences.

$130,000–$151,000/yr
US

  • Build and execute on quarterly and annual hiring plans.
  • Help manage company-wide compensation structure: salary/title/level matrix, salary setting, and equity grants for new hires.
  • Lead employee feedback and performance management processes, including pulse and annual surveys.

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since its founding in 2019, over 500 partners have utilized Civitech’s tools to reach tens of millions of voters.

Global Unlimited PTO

  • Design, maintain, and improve core IT systems.
  • Partner with People and Talent on onboarding and access management.
  • Manage tools like VPN, password management, and endpoint security.

Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With over 300 banks, retailers, and fintechs using their platform, they have raised $145M from investors.

Philippines

  • Support a culture of safety, security, and compliance in all aspects of IT Operations activities.
  • Support enterprise applications across the Pacvue brands (Okta, Slack Enterprise, M365, Atlassian Suite, GitHub, etc)
  • Tier 1 triage and resolution of IT application and hardware issues; act as an escalation point to higher tier support as needed, in 24/7 environment

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. They help the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes.

Europe

  • Own internal IT systems and operations, including laptop lifecycle management across multiple countries.
  • Build and maintain automation workflows to remove repetitive IT tasks.
  • Experiment with and roll out AI-assisted solutions for IT support and internal operations.

saas.group turbocharges promising B2B SaaS ventures, unlocking their full potential by acquiring and polishing small software treasures into industry stars. They are a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries rewriting the playbook on SaaS innovation and collaboration.

$240,000–$250,000/yr
US Unlimited PTO

  • Own the technical execution, architecture, and major engineering decisions for Zócalo Health’s core platforms supporting care delivery, operations, data, and integrations
  • Partner closely with Product to implement the product roadmap, translating prioritized problems and requirements into scalable, reliable systems
  • Drive improvements in system reliability, observability, security, and scalability in a regulated healthcare environment

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.

$143,000–$207,000/yr
US Canada

  • Set strategy and priorities for enterprise tools and workflow automation.
  • Drive AI enablement strategy for enterprise tools, partnering with Internal AI leadership.
  • Build and lead a high-performing Enterprise Tools team, ensuring clarity of ownership.

1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience and have over 180,000 businesses trusting them.

US Unlimited PTO

  • Lead, mentor, and hold teams accountable to performance goals, with a strong focus on KPIs, quality, and client retention.
  • Own the client experience by driving clear communication, leading quality business reviews, and resolving issues quickly and thoughtfully.
  • Identify opportunities to streamline workflows, improve efficiency, and help the operation scale smarter, not harder.

Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. They are a fully distributed, remote-first team with employees across the US, coming from a fresh $21M Series A round of funding.