Own the design, execution, and ongoing improvement of Pair Team’s in-person care delivery operations
Build scalable workflows that support field-based visits, including care package delivery, success visits, and care plan check-ins
Serve as the operational point of contact for in-person care delivery, supporting managers and leaders with guidance and structure rather than individual-level coordination
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations. As a tech-enabled medical group, they deliver whole-person care by partnering with organizations deeply connected to the communities they serve. They empower clinicians and care teams to provide compassionate, high-impact care.
Oversee prior authorization and financial assistance workflows.
Drive quality and productivity across team members.
Ensure work is compliant and meets quality standards.
Shields Health Solutions partners with hospitals to build and manage specialty pharmacies within the hospital. They focus on improving medication access, adherence, and overall patient outcomes, operating in a high-growth environment.
Work closely with our Customer Success team to coordinate partner launches post-sale.
Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience.
Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. They connect a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently.
Support the development of Care Operations strategies and planning efforts.
Identify, develop and execute initiatives that improve operational efficiency, compliance, and the patient and provider experience across Care Operations.
Analyze operational data to identify trends, determine root causes, and generate actionable recommendations for improvement; drive data insights to action plans.
Equip is a virtual eating disorder treatment program that aims to ensure everyone with an eating disorder can access effective treatment. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of its highly-engaged, passionate, and diverse culture.
Develop and refine scalable processes that improve client implementation efficiency
Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead
SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Own end-to-end operations for your care team while partnering closely with Nurse Practitioner Managers.
Foster belonging and team connection to drive clarity, consistency, and reliability in daily workflows.
Conduct regular 1:1s and performance check-ins to reinforce expectations, accountability, and development.
Midi is a fast-scaling virtual care company on a mission to transform how healthcare is delivered—starting with women’s health and whole-person care. Their distributed clinical teams deliver high-quality, evidence-based care through a modern, tech-forward platform built for scale, safety, and reliability.
Execute project tasks and deliverables across client engagements.
Support complex scheduling workflows across Cadence and MyChart.
Deliver high-quality go-live and post–go-live support.
Hummingbird is elevating patient access so patients can get healthcare how, when, and where they need it. They partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. They want a workplace that values real change and real relationships.
Responsible for the strategic oversight, execution, and continuous improvement of all provider credentialing, re-credentialing, payer enrollment, contracting coordination, and licensure activities across all AnswersNow business entities.
Ensures that providers and groups are credentialed, contracted, and licensed accurately and on time so that services may be delivered, billed, and reimbursed without delay.
Leads the credentialing team, manages external vendors, partners cross-functionally with RCM, growth, operations, scheduling, and technology teams, and delivers clear, data-driven reporting to executive leadership.
AnswersNow is innovating autism therapy by making it more immediate, accessible, and effective for families. Their remote team allows for a flexible work-from-home environment, providing client support without the need to report on-site.
Oversee the daily operations of the Enrollment Specialist team, including planning daily team coverage for various tasks.
Ensure the efficient and accurate execution of all new patient onboarding processes, including effective management of incoming communications.
Lead, coach, and develop a team of Enrollment Specialists, providing ongoing performance feedback, conducting regular one-on-one meetings, and completing annual performance evaluations to ensure high-quality service and productivity.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Form Health is a venture-backed innovative startup with an experienced clinical and leadership team deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.
Develop, document, and implement SOPs and protocols to standardize clinical operations.
Partner with the Medical Director, Clinical Directors, and other Clinical Operations Leaders to align operational improvements with organizational goals.
Manage multiple projects related to process improvement, ensuring timely completion and alignment with organizational priorities.
Midi Health is on a mission to transform care for women in midlife. They are building a best-in-class team while working with smart, purpose-driven people.
Responsible for Clinical Chart Validation (CCV) audit operation and talent management.
Oversee process improvement initiatives and the Natural Language Processing program.
Provide supervision and direction to audit Team Leads.
Cotiviti is focused on payment accuracy, helping clients avoid unwarranted payments in the complex healthcare environment. They offer a competitive benefits package and are an equal opportunity employer that values diversity and inclusion.
Directly manage a remote team of Care Partners, providing guidance and support.
Design and improve operational processes to ensure high clinical quality.
Monitor key performance indicators to measure success across different teams.
Medsien provides scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's technology solutions to implement remote care management programs, personalize every interaction, and improve the lives of the people who need it most.
Support daily operations of study coordinators and clinical staff, escalating challenges and suggesting solutions.
Assist in documenting processes and workflows to simplify daily work and focus on patients.
Provide system and process support to team members, answering questions and assisting with training.
Care Access aims to improve the future of health for everyone. They bring research and health services to communities through research locations, mobile clinics, and clinicians across the globe.
Lead and develop a team of RN Care Coordinators and non-clinical Care Coordinators.
Ensure timely progression of members through the surgical review and COE pathways.
Identify workflow issues and recommend process improvements.
Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Together, more than 20 million people have access to the combined company’s offerings.
Lead and manage a team of consultants across multiple healthcare consulting projects.
Lead complex projects focused on operations improvement, clinical transformation, and revenue cycle management.
Identify growth opportunities within existing accounts and new markets to expand the healthcare consulting practice.
Premier, Inc. is a healthcare improvement company uniting hospitals and providers to transform healthcare. They use data, analytics, supply chain solutions, and consulting to enable better care at a lower cost and are headquartered in Charlotte, N.C.
Oversee and manage a team of outreach and intake associates including training, onboarding and people management.
Ensure compliance with client and CMS standards across all workflows, ensuring quality of each caller interaction in alignment with Isaac Health’s standards.
Manage service level agreements (SLAs) and performance metrics including managing individual campaign staffing and reporting on KPIs.
Isaac Health aims to improve brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, Isaac Health has scaled to provide services to more patients and families across the US.
Own the end-to-end cycle of credentialing applications for new and existing providers under our contracts, ensuring all requirements are met for successful enrollment.
Assist in building NCQA compliant ongoing monitoring and delegation programs for the Nourish network of RDs.
Support efforts to streamline existing credentialing processes by providing suggestions for automation or new tools, optimizing individual steps, and ensuring smooth workflows.
Nourish is on a mission to improve people’s health by making it easy to eat well. They are building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. Nourish launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.
Manage the repository of PS operational content and execute the PS offer release process.
Maintain the PSA platform, ensuring data accuracy, reporting reliability, and system stability.
Manage and mentor a team of four analysts across the US and India.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, offering a CustomerOS platform to orchestrate the customer journey. More than 2,000 companies use their applications and AI agents to drive learning, adoption, community connection, and success for their customers.
Lead, mentor, and hold teams accountable to performance goals, with a strong focus on KPIs, quality, and client retention.
Own the client experience by driving clear communication, leading quality business reviews, and resolving issues quickly and thoughtfully.
Identify opportunities to streamline workflows, improve efficiency, and help the operation scale smarter, not harder.
Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. They are a fully distributed, remote-first team with employees across the US, coming from a fresh $21M Series A round of funding.
Lead, coach, and develop Team Leads and Member Services Associates.
Own performance outcomes for medication access including resolution time, pharmacy turnaround, quality scores, and member satisfaction.
Serve as the primary operational partner for pharmacy vendors, owning escalation patterns, performance issues, and workflow alignment.
Maven is the world's largest virtual clinic for women and families with a mission to make healthcare work for all. They have raised more than $425 million in funding and have been recognized as a Time 100 Most Influential Company and a Fast Company Most Innovative Company.