Source Job

• Work closely with our Customer Success team to coordinate partner launches post-sale.
• Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience.
• Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support

Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. They connect a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently.

• Manage one or more clinical-stage projects, partnering with functional leaders to define project goals, integrated development plans, and key deliverables.
• Chair and support project team meetings, including agenda development, facilitation, preparation of high-quality meeting minutes, and tracking of decisions and action items.
• Contribute to the development and refinement of project management best practices, tools, templates, and processes.

Braveheart Bio is a Bay Area–based biopharmaceutical company pioneering best-in-class therapies for cardiovascular disease. With a proven leadership team, a strong financial foundation, and a high-value late-stage asset, Braveheart Bio represents an outstanding opportunity for ambitious, mission-driven professionals to make a tangible impact.

• Responsible for implementation and support of applications and works with end users to troubleshoot and correct problems.
• Researches and evaluates a variety of solutions to provide end users with high quality, efficient products.
• Participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems.

The University of Kansas Health System is a world-class healthcare provider and destination for complex care and diagnosis. They are driven by their commitment to service, continuous improvement and to the highest degree of excellence.

• Manage the delivery and success of complex, global healthcare primary market research (PMR) programs.
• Act as the strategic partner for high-value clients, ensuring operational excellence and stakeholder alignment.
• Lead a team of Project Managers providing guidance and removing roadblocks.

m360 Research is a full-service market research agency specializing in the healthcare space and a wholly owned subsidiary of M3.

• Own end-to-end project delivery, including scoping, execution, communication, and success measurement.
• Translate strategic goals into clear project plans, ensuring scope, ownership, and timelines are well-defined.
• Pilot, test, and evaluate AI-assisted workflows to drive automation, improve accuracy, and scale efficiency.

DoorDash empowers local economies. They are a technology and logistics company that connects customers, merchants, and dashers; they are rapidly growing and changing, with comprehensive benefits and perks.

• Perform in-depth analysis of workflows and technical challenges.
• Lead the design, build, testing, and maintenance of Epic solutions.
• Mentor other analysts and maintain communication/collaboration.

Presbyterian Healthcare Services is dedicated to improving the health of patients, members, and the communities it serves. They are New Mexico's largest private employer, with nearly 14,000 employees, including over 1,600 providers and nearly 4,700 nurses, and are committed to supporting New Mexico's well-being.

Drives organized, on-time execution of marketing and cross-functional initiatives by managing project workflows. Maintains clear communication and ensures alignment across teams. Strengthens operational efficiency through structured processes, centralized planning, and consistent stakeholder coordination.

Vonage is a global cloud communications leader helping brands accelerate their digital transformation through unified communications and contact center solutions.

• Develop and refine scalable processes that improve client implementation efficiency
• Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
• Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead

SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

• Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
• Partner with cross-functional stakeholders to identify opportunities for automation and workflow optimization across the customer onboarding and deployment journey.
• Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.

1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.

• Lead end-to-end implementation and operational rollout of new and existing programs.
• Develop and execute a customer support strategy rooted in responsiveness, partnership, and operational clarity.
• Partner with stakeholders to implement scalable, API-integrated pipelines that connect operational, contractual, financial, and performance data to automated workflows.

Aledade exists to empower the most transformational part of our health care landscape - independent primary care.

• Own the operational infrastructure, continuously improving all workforce systems and quality standards.
• Implement and maintain scheduling systems to ensure optimal coverage across all support channels.
• Drive the creation and maintenance of support documentation, knowledge bases, and standard operating procedures.

CopilotIQ + Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey. They are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes.

As an Operations Project Manager, you will work closely with member care leaders to research and resolve operational issues and will take on project management for medium/large-scale projects. The right candidate is curious, a quick-learner, can work both independently and as a part of a team, has a passion for solving problems, and is comfortable utilizing project management methodologies. An ideal candidate is dedicated to providing world-class customer service and has a drive to improve healthcare and health outcomes.

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation and is on a mission to raise the standard of healthcare for everyone.

• Develop and continuously optimize supply plans to safeguard Eucalyptus’s inventory position and ensure sustainable growth.
• Oversee end-to-end stock ordering cycles and collaborate with cross-functional partners to guarantee timely and compliant delivery of medicines to patients in Canada.
• Proactively monitor supply and demand capacity, identifying potential risks such as stockouts or shortages, and recommend corrective actions.

Eucalyptus' mission is to make good health last a lifetime. They are behind Juniper and a growing family of digital healthcare clinics across men’s health and well-being, fertility, and skincare. Eucalyptus has scaled to over 100,000 monthly active patients across their weight-management program.

Lead cross-functional IT projects and programs spanning infrastructure, enterprise applications, and operations. Develop and maintain PMO-standard project documentation, including charters, project plans, RAID logs, communication plans, and post-implementation reviews. Collaborate with IT leadership to define and implement best practices in project governance, prioritization, and portfolio management.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency.

• Be the process expert for HR, Workplace/Facility and/or Legal departments using ServiceNow products and ServiceNow best practices focused on configuration vs. customization, to drive business outcomes
• Driving HR, Workplace/Facility and/or Legal-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
• Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Manage the end-to-end client lifecycle for a portfolio of partnership customers.
• Define, coordinate, and oversee project timelines, ensuring milestones are met with precision.
• Build and deepen trusted partnerships with customers, understanding their goals and working to surpass outcomes.

SWORD allows members to complete personalized physiotherapy from the comfort of home, with ongoing support and supervision from our team of licensed clinicians.

Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Design and build foundations for 0-1 initiatives within the Operations function.
• Collaborate cross-functionally to build scalable products and processes.
• Assess data to develop strategies for accelerating progress and proactively identify areas for improvement.

Headway’s mission is to build a new mental health care system everyone can access via technology that helps people find great therapists and accepts insurance.

• Serve as an SME for the clinical functionality of the EHR system.
• Develop and deliver targeted training programs for new and existing clinical staff on EHR use.
• Act as the clinical liaison to the Product and Technology teams, translating real-world workflow needs into technical specifications for new features or enhancements.

Synapticure is a patient and caregiver-founded company that provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support through a virtual care platform. Partnering with providers and health plans, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases.

• Lead execution of integrated omnichannel campaigns; ensure 100% delivery accuracy across all channels and formats.
• Monitor daily pacing, KPIs, and delivery risk across all live programs; surface under-delivery risks early.
• Serve as execution hub across sales, editorial, product, engineering, data and ad ops on the designated projects.

M3 USA delivers digital solutions across healthcare, life sciences, and pharmaceuticals and is driven by the mission to improve healthcare. The company prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.