Senior IT Project Manager, IT Generalist

Project Leadership:

• Lead cross-functional IT projects and programs spanning infrastructure, enterprise applications, and operations.
• Prepare and present PMO packets for leadership - clearly communicating project status, risks, dependencies, and key decisions.
• Drive stakeholder engagement through transparent communication, meeting facilitation, and clear expectation-setting.

Process Improvement:

• Develop and maintain PMO-standard project documentation, including charters, project plans, RAID logs, communication plans, and post-implementation reviews.
• Establish project KPIs and success metrics, ensuring consistent tracking, reporting, and lessons learned.
• Continuously improve IT PMO processes to increase delivery velocity and operational excellence.

Collaboration:

• Collaborate with IT leadership to define and implement best practices in project governance, prioritization, and portfolio management.
• Partner with technical and business teams to identify dependencies, manage risks, and ensure alignment with company objectives.
• Remain organized, calm under pressure, and proactive in managing risk.