Source Job

Build and own the operational system that gives the team clarity and structure as work scales. Define and standardize workflows and decision frameworks that stabilize workload. Collaborate with CX, Product, Data and Sales to design processes that minimize friction across the customer lifecycle.

Tem is rebuilding the energy transaction system, making it transparent and fair to put power back in the hands of people.

The role involves driving strategic decision-making and ensuring operational excellence across functional areas. You will cultivate and manage strong working relationships with colleagues across functions. You will bring a multi-disciplinary skill set–including strategy, operations, project management, and financial analysis/modeling.

Paradigm is rebuilding the clinical research ecosystem by enabling equitable access to trials for all patients.

Own the design operating system by building, maintaining, and evolving how the Design team plans, reviews, and collaborates across EPD. Establish consistent, high-quality team rituals such as critiques, shareouts, and reviews that drive alignment and elevate craft. Manage design tooling and partner with Procurement to secure new tools that improve efficiency, collaboration, and AI fluency.

Vanta helps businesses earn and prove trust by empowering companies to practice better security and prove it with ease.

Oversee global Operations functions, including Implementations, Technical and Customer Support, Customer Success, Finance, and Administration. Drive strong collaboration and alignment among diverse Operations teams and other departments. Establish and refine data-focused KPIs to inform decision making and drive accountability.

Genea's top operational leader is responsible for shaping and executing the strategic vision for all global Operations functions.

The Head of Operations will act as a trusted partner to the CEO and leadership team, ensuring alignment across the organization, driving execution on strategic priorities, and building scalable processes that enable growth. This is a remote role based in the United States. The compensation includes a variable component and stock options.

IntusCare is the only end-to-end ecosystem built specifically to help Programs of All-Inclusive Care for the Elderly (PACE) programs deliver exceptional care.

• Lead end-to-end service-line operations, including clinician onboarding, deployment, and readiness for new program launches.
• Design, implement, and continuously improve scalable processes and systems to ensure efficiency, accuracy, and consistent service delivery.
• Collaborate cross-functionally with Legal, Payroll, Recruiting, Technology, and other teams to ensure operational alignment.

This position is posted by Jobgether on behalf of a partner company.

• Develop and implement operational strategies for data and research initiatives.
• Coordinate data planning across H1, ensuring team alignment.
• Lead cross-functional initiatives between Research & Content, Engineering, Product, and Commercial teams.

H1's mission is to provide a platform that can optimally inform every doctor interaction globally, promoting health equity and building trust in healthcare systems.

• Establish and improve best practices for Operations Support.
• Lead complex, cross-functional initiatives with clear work plans.
• Create executive-ready narratives and recommendations.

Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality. They are a quickly growing company focused on helping people live healthier and happier lives.

Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.

• Design and maintain systems that make the company run such as playbooks, SOPs, workflows, and checklists.
• Own and create internal and external narratives that connect strategy, performance, and culture.
• Design scalable programs tied to high-performance teams, celebrations, recognition, and rituals that fuel a positive, high-energy environment, and reinforce excellence.

ClickUp is the only all-in-one productivity platform that adapts to the way people want to work, and has been recognized on Forbes Cloud 100 and Fast Company's Most Innovative Companies.

• Optimize the provider network to power the care delivery model.
• Own the systems and processes that ensure the provider workforce is fully utilized.
• Collaborate with Clinical Operations, Care Navigation, and Product teams.

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve.

Drive high-impact projects that support strategic priorities, turn insights into action, improve business performance, and partner with senior management teams.

Brightwheel supports teachers, engages parents, and enables the small businesses that make up the $175 billion early education industry.

• Lead a team that defines how Spring Health’s Operations organization uses data to drive performance, efficiency, and scalability.
• Serve as a strategic advisor to Operations leadership on their most critical business priorities.
• Build and govern scalable capacity planning, forecasting, and staffing models to ensure optimal alignment of resources with member and provider demand.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

Drive strategic alignment within the Revenue Organization. Operationalize the CRO’s priorities and ensure execution. Elevate business performance storytelling for leadership and the Board.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.

• Own and drive Customer Success’s most critical operational and strategic initiatives end-to-end.
• Optimize processes, workflows, and systems to ensure scalability while maintaining a high-quality customer experience.
• Manage and develop a world-class team of Customer Success Operations leaders, fostering a collaborative and high-performing culture.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors and has 1,000+ enterprise clients.

• Lead the team responsible for defining, measuring, and improving how Spring Health’s Operations delivers excellence.
• Own the performance management frameworks that govern quality, consistency, and operational effectiveness across the organization.
• Develop the systems and standards that help Operations teams identify performance gaps, drive accountability, and continuously improve results.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

• Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX, and Compliance.
• Maintain and refine key cross-functional operations.
• Define and track enterprise KPI targets, delivering analytic insights that inform Kraken’s strategy and shape priorities across Product and Commercial teams.

Kraken is a mission-focused company rooted in crypto values. They develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is a fully remote company with Krakenites in 70+ countries.

• Act as a strategic Business Partner to BUILD and SCALE Program Leads.
• Design and implement standardized onboarding, tracking, and reporting processes.
• Identify friction points across BUILD and SCALE workflows and deploy automation and AI-driven solutions.

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi).

• Conduct deep-dive analyses to quantify toil, friction, and bottleneck costs.
• Design, implement, and test the future-state, AI-first architecture.
• Identify, define, champion, and help implement practical use cases for AI and automation.

RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data and delivers it to public safety agencies. They are in an exciting phase of growth, welcoming new members from across the globe to their mission-driven, ambitious, and inclusive team.

• Build the global operating framework for CES by defining clear Rules of Engagement, ownership criteria, and escalation paths that promote consistency.
• Establish a unified reporting and metrics framework that connects activity to outcomes and drives a proactive, insight driven review cadence for CES leadership.
• Act as the strategic connector between Sales Ops, Finance, Enablement, and Post Sales leadership—translating business priorities into executable operational plans and scalable systems

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