Source Job

Own the design operating system by building, maintaining, and evolving how the Design team plans, reviews, and collaborates across EPD. Establish consistent, high-quality team rituals such as critiques, shareouts, and reviews that drive alignment and elevate craft. Manage design tooling and partner with Procurement to secure new tools that improve efficiency, collaboration, and AI fluency.

Vanta helps businesses earn and prove trust by empowering companies to practice better security and prove it with ease.

• Design and build foundations for 0-1 initiatives within the Operations function.
• Collaborate cross-functionally to build scalable products and processes.
• Assess data to develop strategies for accelerating progress and proactively identify areas for improvement.

Headway’s mission is to build a new mental health care system everyone can access via technology that helps people find great therapists and accepts insurance.

• Design and maintain systems that make the company run such as playbooks, SOPs, workflows, and checklists.
• Own and create internal and external narratives that connect strategy, performance, and culture.
• Design scalable programs tied to high-performance teams, celebrations, recognition, and rituals that fuel a positive, high-energy environment, and reinforce excellence.

ClickUp is the only all-in-one productivity platform that adapts to the way people want to work, and has been recognized on Forbes Cloud 100 and Fast Company's Most Innovative Companies.

Establish Smart Structure: Design, document, and refine scalable sales workflows—replacing ad hoc habits with streamlined, repeatable processes. Champion Collaboration: Act as a bridge between Sales, Marketing, and Operations to reduce friction. Deliver Data-Driven Insights: Bring together CRM, pipeline, and performance data to create clear, actionable insights.

KOSTAL Group is a global, independent, family-owned company, based in Germany that develops and manufactures technologically complex electronic and mechatronic products.

Oversee global Operations functions, including Implementations, Technical and Customer Support, Customer Success, Finance, and Administration. Drive strong collaboration and alignment among diverse Operations teams and other departments. Establish and refine data-focused KPIs to inform decision making and drive accountability.

Genea's top operational leader is responsible for shaping and executing the strategic vision for all global Operations functions.

• Lead a team that defines how Spring Health’s Operations organization uses data to drive performance, efficiency, and scalability.
• Serve as a strategic advisor to Operations leadership on their most critical business priorities.
• Build and govern scalable capacity planning, forecasting, and staffing models to ensure optimal alignment of resources with member and provider demand.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

• Build the global operating framework for CES by defining clear Rules of Engagement, ownership criteria, and escalation paths that promote consistency.
• Establish a unified reporting and metrics framework that connects activity to outcomes and drives a proactive, insight driven review cadence for CES leadership.
• Act as the strategic connector between Sales Ops, Finance, Enablement, and Post Sales leadership—translating business priorities into executable operational plans and scalable systems

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

Enable the team to super-serve customers by creating the conditions for great work to happen. Own Customer Experience as an operating system, making energy feel transparent, effortless and human. Grow and lead the CX function by setting clear priorities, operating cadence, and quality standards as the team scales.

Tem is rebuilding the energy transaction system, making it transparent and fair, and putting power back in the hands of people.

• Observe work across teams and surface patterns limiting speed and clarity.
• Translate complex decision-making into clear structures and scaling mechanisms.
• Redesign information flows to improve reliability and reduce judgment concentration.

Formic is revolutionizing American manufacturing by making automation accessible to all manufacturers, increasing their factory productivity. They are backed by leading global investors and are experiencing rapid growth in production hours, aiming to grow "Made in America" products.

• Lead the team responsible for defining, measuring, and improving how Spring Health’s Operations delivers excellence.
• Own the performance management frameworks that govern quality, consistency, and operational effectiveness across the organization.
• Develop the systems and standards that help Operations teams identify performance gaps, drive accountability, and continuously improve results.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

• Own the vision and roadmap for how developers build and run workflows.
• Define the primitives, APIs, and developer experience that make Temporal the best platform.
• Drive coherence across Temporal’s primitives so workflows, activities, and messaging feel like parts of one operating system for distributed apps.

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things.

Turn data into decisions and define executive reporting. Own and execute ongoing sales metrics reporting for executive and board level audiences. Drive process optimization and automation initiatives to improve deal cycle efficiency.

We’re hiring a hands-on SalesOps leader to own the operating system for our GTM engine across Sales, CS, Marketing, and Finance.

• Lead and develop the Recruiting Operations and Coordination teams.
• Design, refine, and document end-to-end recruiting workflows that balance efficiency, quality, and scalability.
• Drive major initiatives and programs, including referrals, interview training, onboarding, and employer brand work.

Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

• Own the operational rhythm of customer success and design systems to move accounts toward positive health indicators.
• Design and execute partner implementation and member onboarding at scale using HubSpot, Zapier, and Slack.
• Continuously optimize processes, identify bottlenecks, and run experiments to improve speed, accuracy, and scalability across CX operations.

Mento is a human and AI coaching company with the mission to help people perform their best at work. They are empowering employees at fast-growing companies and have experienced 5x user growth and 3x revenue growth in the past year.

• Act as a strategic Business Partner to BUILD and SCALE Program Leads.
• Design and implement standardized onboarding, tracking, and reporting processes.
• Identify friction points across BUILD and SCALE workflows and deploy automation and AI-driven solutions.

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi).

Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.

• Own and drive Customer Success’s most critical operational and strategic initiatives end-to-end.
• Optimize processes, workflows, and systems to ensure scalability while maintaining a high-quality customer experience.
• Manage and develop a world-class team of Customer Success Operations leaders, fostering a collaborative and high-performing culture.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors and has 1,000+ enterprise clients.

• You'll make our internal tools more reliable, our processes more scalable, and our support teams more efficient.
• Blend system administration, workflow optimization, data-driven decision-making, and an automation-first mindset to reduce friction.
• Help internal teams focus on the work that matters most.

At Zapier, we build and use automation every day to make work more efficient, creative, and human.

• Own the operational infrastructure, continuously improving all workforce systems and quality standards.
• Implement and maintain scheduling systems to ensure optimal coverage across all support channels.
• Drive the creation and maintenance of support documentation, knowledge bases, and standard operating procedures.

CopilotIQ + Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey. They are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes.

Drive strategic alignment within the Revenue Organization. Operationalize the CRO’s priorities and ensure execution. Elevate business performance storytelling for leadership and the Board.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.