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• Establish and improve best practices for Operations Support.
• Lead complex, cross-functional initiatives with clear work plans.
• Create executive-ready narratives and recommendations.

Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality. They are a quickly growing company focused on helping people live healthier and happier lives.

The Zendesk Coordinator serves as the operational backbone for Twin Health’s Clinical Delivery Management (CDM) ticketing system. This role ensures that internal and external communications are accurately categorized, prioritized, and routed to the right teams. You’ll support early-stage responsibilities in CDM operations, including data entry, trend analysis, and system optimization across platforms such as Zendesk, Salesforce, and ClinicApp.

Twin Health empowers people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care.

As the central point of coordination between various departments, the Operations Coordinator ensures the smooth and efficient execution of daily business activities. Oversees and improves operational workflows, manages resources, and provides administrative support to the Operations Manager/Team. The successful candidate will be highly organized, detail-oriented, proactive, and adept at problem-solving.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.

• Develops, enhances, implements and supports reporting capabilities to identify, track and analyze key business drivers.
• Serves as subject matter expert for reporting and workforce management processes, ensuring best practices are implemented across the organization.
• Proactive and independent management of accountabilities collaborating with leadership to optimize operations.

UnityPoint Health is committed to their team members and has been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare. They champion a culture of belonging where everyone feels valued and respected, and believe equipping you with support and development opportunities.

• Own forecasting of inbound volume to Care Support, broken down by channel and request category.
• Develop and manage dynamic workforce management models to balance member and provider satisfaction, while enabling scenario analysis.
• Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

Reporting to the Director of Delivery Operations, you will be an executor, driving internal optimization projects prioritized by leadership to completion. Provide a high level of administrative support to executives or senior management, facilitating efficient scheduling operations. Support process improvements for Nava's Delivery Organization.

Nava is a consultancy and public benefit corporation working to make government services simple and effective.

• Optimize the provider network to power the care delivery model.
• Own the systems and processes that ensure the provider workforce is fully utilized.
• Collaborate with Clinical Operations, Care Navigation, and Product teams.

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve.

• Provide real-time operational support to physicians.
• Manage schedules across 1099 and W2 providers.
• Serve as a key liaison between providers and patients.

Solace is a healthcare advocacy marketplace connecting patients and families to experts who help them understand and take charge of their personal health. They're a Series B startup founded in 2022, backed by Inspired Capital, Craft Ventures, and Menlo Ventures; their fully remote U.S. team is lean, mission-driven, and growing quickly.

• Support development of short- and long-term volume forecasts using historical trends, business drivers, and marketing inputs.
• Build and maintain weekly agent schedules that meet coverage needs for operating hours.
• Prepare daily, weekly, and monthly reports on key WFM metrics (SLA, adherence, AHT, shrinkage, occupancy, forecast accuracy).

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our employees are our most valuable resource, and we foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.

• Drive operational excellence across cross-functional service teams.
• Lead the development and execution of weekly goals, ensuring alignment with operational metrics and overall organizational objectives.
• Provide performance management and coaching to team members to drive accountability and individual growth.

ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer that does not discriminate based upon race, religion, color, national origin, sex etc.

• Lead a team that defines how Spring Health’s Operations organization uses data to drive performance, efficiency, and scalability.
• Serve as a strategic advisor to Operations leadership on their most critical business priorities.
• Build and govern scalable capacity planning, forecasting, and staffing models to ensure optimal alignment of resources with member and provider demand.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

• Identify inefficiencies and partner to design new ways of working.
• Build internal tooling, scripts, and workflow automations for the care services operational team.
• Develop data management tools & views for managing processes and patient tracking.

Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. They use technology-driven, patient-centric solutions, transforming how organizations address cancer and improve outcomes.

• Provide operational support for GTM processes, ensuring accuracy and efficiency.
• Manage Salesforce administration, reporting, and sales commissions.
• Maintain documentation and templates for repeatable processes.

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry.

Configure Omada systems and monitor internal readiness for customer onboarding/offboarding. Manage the lifecycle of reporting requests, providing updates to CSMs and customers. Investigate, triage, and resolve cases from external customers and internal stakeholders.

Omada Health is on a mission to inspire and enable people everywhere to live free of chronic disease.

Build and own the operational system that gives the team clarity and structure as work scales. Define and standardize workflows and decision frameworks that stabilize workload. Collaborate with CX, Product, Data and Sales to design processes that minimize friction across the customer lifecycle.

Tem is rebuilding the energy transaction system, making it transparent and fair to put power back in the hands of people.

• Own forecast models, maintaining the structure, accuracy, and ongoing maintenance of all bottom-up revenue forecast models.
• Actualize forecast models, actualizing monthly inputs to support adjustments to strategy and resourcing based on real-time performance trends.
• Maintain documentation, metric definitions, and model change logs to ensure transparency, consistency, and alignment across stakeholders.

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants.

• Lead and develop offshore customer support leads, managing chat and email support operations.
• Drive continuous improvement through data analysis and workflow design, enhancing user experience.
• Guide AI adoption in support operations, creating knowledge systems and SOPs for both human agents and AI copilots.

Babylist is the leading registry, e-commerce, and content platform for growing families, serving over 9 million people annually.

Lead a technical support team to ensure the seamless operation of the Aledade App and its data interfaces. Manage ticket lifecycles and optimize systems. Provide escalation support, implement workflow solutions, and supervise support processes to enhance operations through improvements and automation.

Aledade empowers independent primary care practices, health centers and clinics to deliver better care and thrive in value-based care.

• Support daily operational activities and internal coordination
• Prepare reports, documentation, and presentations for management
• Communicate with internal teams, partners, and service providers

They are looking for a motivated and detail-oriented Operations Assistant to join their team remotely from Czech Republic. They offer a supportive team culture and clear career progression.

• Lead the team responsible for defining, measuring, and improving how Spring Health’s Operations delivers excellence.
• Own the performance management frameworks that govern quality, consistency, and operational effectiveness across the organization.
• Develop the systems and standards that help Operations teams identify performance gaps, drive accountability, and continuously improve results.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.