Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.
Lead the team responsible for defining, measuring, and improving how Spring Health’s Operations delivers excellence.
Own the performance management frameworks that govern quality, consistency, and operational effectiveness across the organization.
Develop the systems and standards that help Operations teams identify performance gaps, drive accountability, and continuously improve results.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.
Manage multiple teams of Specialists and team leads.
Actively participate in responses to live service outages.
Deliver regular reporting and MI to track KPIs and monitor performance.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.
Oversee global Operations functions, including Implementations, Technical and Customer Support, Customer Success, Finance, and Administration. Drive strong collaboration and alignment among diverse Operations teams and other departments. Establish and refine data-focused KPIs to inform decision making and drive accountability.
Genea's top operational leader is responsible for shaping and executing the strategic vision for all global Operations functions.
Lead and optimize the organization’s operational processes, focusing on efficiency, quality, and compliance.
Oversee clinical forms processing, implement workflow improvements, and ensure timely and accurate delivery of services.
Mentor and develop your team, establish performance standards, and collaborate with senior leadership to execute operational strategies.
This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly and fairly.
The Operations and Planning Manager oversees strategic planning and execution on key activities. They support the infrastructure of the RBE, focusing on organizational effectiveness. They drive initiatives to improve the quality of care, efficiency, and growth in the market.
agilon health is changing the way healthcare is delivered, bringing the joy back to practicing medicine, and improving the care experience for patients.
Responsible for all aspects of project performance and provides overall direction to all project activities and personnel. Identify risks and implement mitigation strategies to ensure project success. Work with stakeholders to define project requirements and objectives.
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers.
Own the operational infrastructure, continuously improving all workforce systems and quality standards.
Implement and maintain scheduling systems to ensure optimal coverage across all support channels.
Drive the creation and maintenance of support documentation, knowledge bases, and standard operating procedures.
CopilotIQ + Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey. They are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes.
Oversee day-to-day operations and implement strategies.
Partner with HR to enforce company policies.
Deliver performance insights to senior leadership.
Ternium RCM specializes in resolving complex healthcare insurance claim denials and delays, empowering hospitals and health systems by optimizing their revenue cycle.
Driving operational excellence across an Equipment Finance division.
Overseeing critical functions such as Documentation, Funding, Portfolio Management, and Customer Service.
Leading a high-performing team and fostering collaboration across departments.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Lead and empower your team to deliver a customer-focused service, helping people make money work for them. Coach and develop your team to reach their full potential, thinking big and owning every step. Use data to spot trends and address performance gaps, making informed decisions to drive improvement.
We’re on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking.
Provides essential support for energy efficiency projects.
Ensures smooth project execution from inception to close-out, maintaining high-quality standards and strong customer service.
Combines administrative oversight, on-site inspections, and data tracking to drive operational excellence.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.
ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Establish and improve best practices for Operations Support.
Lead complex, cross-functional initiatives with clear work plans.
Create executive-ready narratives and recommendations.
Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality. They are a quickly growing company focused on helping people live healthier and happier lives.
Lead, motivate, and develop a dedicated service team responsible for Large Enterprise customers.
Analyze the status quo and customer feedback using data to identify patterns and weaknesses, and derive targeted measures to improve processes.
Actively shape the service experience for major customers in a dynamic work environment.
We are a reliable partner in digitization in 7 countries and offer our business and private customers smart IT services and digital communication solutions.
Drive operational excellence, cross-functional alignment, and execution of high-impact initiatives.
Act as a trusted advisor, thought partner, and operational backbone for the GVP and leadership team.
Lead critical planning processes, drive strategic initiatives, and bridge communication gaps.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. Their intelligent cloud-based platform connects people, systems, and processes, empowering organizations to work smarter, faster, and better; serving over 8,100 customers including 85% of the Fortune 500®.
Provide expert advice and guidance to Customer Care Advisors on customer inquiries across all channels.
Resolve complex customer and agent issues, including managing escalations.
Lead, mentor, and coach a team of Customer Care Advisors, fostering a positive team culture.
Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers and helps an entire industry move faster.