Lead cross-functional collections and accounts receivable initiatives as an individual contributor. Improving cash conversion, reducing delinquency, and scaling the order-to-cash function.
Design and implement improvements to collections workflows, dunning strategies, dispute resolution, and internal controls to support audit readiness and SOX compliance.
Partner with Finance, RevOps, Sales, Customer Experience, and Business Systems on system enhancements, including automation, integrations, and ERP optimizations.
Vanta helps businesses earn and prove trust by monitoring and verifying security continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, where many have been successful without prior security experience.
Manage the post-training nesting program, including onboarding support and skill development.
Host calibration sessions to ensure consistency in call quality and coaching expectations.
Provide direct coaching to bottom performers and work with management to close performance gaps.
GoodLeap is a technology company delivering financing and software products for sustainable solutions. Over 1 million homeowners have benefited from their technology. The company values a collaborative work culture and a rewarding career.
Analyze, redesign, and execute a modern, data-driven collections and recovery strategy.
Serve as the primary architect and executor of a new approach rooted in personalization and AI/ML modeling.
Reduce reliance on phone outreach by expanding digital-first strategies across multiple channels.
Best Egg is a tech-enabled financial platform focused on helping people build financial confidence through installment lending solutions and financial health tools. They are committed to offering top-tier benefits and growth opportunities in a culture built on their core values.
Increase the collection of outstanding payments within our personal finance department. Identify accounts with overdue payments and find solutions to help bring their loan to a current status. Maintain daily, weekly and monthly collection and metric goals.
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions.
Manage multiple teams of Specialists and team leads.
Actively participate in responses to live service outages.
Deliver regular reporting and MI to track KPIs and monitor performance.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.
Drive operational excellence across cross-functional service teams.
Lead the development and execution of weekly goals, ensuring alignment with operational metrics and overall organizational objectives.
Provide performance management and coaching to team members to drive accountability and individual growth.
ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer that does not discriminate based upon race, religion, color, national origin, sex etc.
Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.
Develop and execute a comprehensive national sales strategy to achieve ambitious revenue growth targets.
Provide leadership and coaching to a team of Sales Managers and Account Executives, focusing on exceeding quotas.
Collaborate with Customer Success to maximize customer retention and expansion opportunities.
EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve.
Lead a team of operations experts that support the Customer Launch teams.
Drive the planning of and owning specific strategic initiatives, programs, and projects.
Optimize the Customer Launch team’s tech stack.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team that has been recognized as one of Canada’s Best Managed Companies with a USD $1.6B valuation.
This leadership role drives the performance and efficiency of the sales organization by managing Inside Sales, Capture, and Proposal Development teams. The Director Sales Enablement & Capture ensures disciplined sales processes, accurate forecasting, and high-quality proposals that position the company competitively. The role involves leveraging CRM systems, analyzing market trends, and establishing metrics to optimize performance across business units.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly.
Oversee all revenue-generating and revenue-protection functions. Accountable for driving revenue performance, strengthening NOI, and ensuring compliance across all states. Build scalable processes across a distributed manufactured housing portfolio.
Havenpark Communities' mission is to create welcoming and affordable communities for manufactured housing residents.
Define and communicate a clear product vision and strategy for the Bonzo CRM platform, ensuring alignment with business objectives and market opportunities.
Define and maintain a comprehensive product roadmap for the CRM platform, prioritizing features and enhancements based on customer needs, market trends, and business goals.
Lead cross-functional teams, including UX, engineering, marketing, and operations, to deliver high-quality CRM solutions.
New American Funding enables Sales teams to drive Sales activities for loan origination and other supporting processes.
Own daily and weekly performance across support channels, including wait times and resolution quality.
Lead, coach, and develop a team of Support Specialists with a strong focus on accountability.
Help translate customer pain into actionable feedback and communicate clearly with stakeholders.
Bloomerang champions the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. It is home to some of the most innovative and skilled individuals in the workforce today with a mission-driven culture built on core values.
Lead initiative, in collaboration with the Account Management team to ensure that SmithRx performance analysis is completed and value is communicated to clients.
Build a 'performance assessment playbook' to ensure SmithRx is ahead of all contract performance accountability processes.
Actively participate in deal assessment for ongoing retention activity.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector with a next-generation drug acquisition platform. The company has a mission-driven and collaborative culture that inspires employees to do their best work.
Service a portfolio of small and medium sized business (SMB) customer accounts, working with them effectively to establish payment plans when their business revenues fluctuate.
Use negotiation skills to establish a plan with our customers in default to bring them back into good standing.
Use empathy and judgment to understand what the customer’s business is going through, how it has affected their revenues, and develop a payment plan to work through it.
Forward Financing is a financial technology company based in Boston, Massachusetts unlocking capital for small businesses across America. Recognized as a Best Place to Work, they invest in their employees, technology, and customer experience.
Own GRR and NRR for the AMS region, delivering improved adoption, renewals, and value realization.
Bring rigor to forecasting, renewals, adoption scoring, and account coverage.
Collaborate with Sales, Renewals, Product, Engineering, Marketing, and Enablement to drive account growth, forecast accuracy, product feedback, and customer adoption programs.
Wrike is a powerful work management platform designed for collaboration and productivity. They provide a single place to manage work, increase productivity, and allow people to focus on meaningful tasks, and are trusted by 20,000+ businesses worldwide employing over 900 innovative individuals.
Act as a strategic and operational business partner to Sales, Customer Success, and Marketing.
Drive forecasting cadences and develop forecasting models based on funnel performance.
Lead strategic projects to improve efficiency and effectiveness across the revenue organization.
CoachHub is on a mission to democratise coaching for all career levels worldwide. They are bringing together kind, smart, and highly-skilled people from all corners of the globe to shape the success story of a fast-growing, award-winning digital coaching platform.
Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.
ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.