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Leadership
Current-State Assessment & Transformation Leadership:
- Conduct a full diagnostic of existing treatment paths and channel dependency.
- Identify opportunities to shift to highly personalized, segmentation-driven strategies.
Strategy Design & Execution:
- Design new segmentation frameworks and risk-based treatment paths.
- Build and deploy AI/ML-informed strategies for repayment and contact timing.
- Rapidly implement champion/challenger tests for continuous improvement.
Omni-Channel & Digital Modernization:
- Reduce reliance on phone outreach and expand digital-first strategies.
- Implement decisioning and orchestration platforms for strategy optimization.
- Partner with vendors to integrate new tools enhancing collections performance.
Best Egg
Best Egg is a tech-enabled financial platform focused on helping people build financial confidence through installment lending solutions and financial health tools. They are committed to offering top-tier benefits and growth opportunities in a culture built on their core values.