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Lead and empower your team to deliver a customer-focused service, helping people make money work for them. Coach and develop your team to reach their full potential, thinking big and owning every step. Use data to spot trends and address performance gaps, making informed decisions to drive improvement.

We’re on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking.

• Offer exceptional customer service.
• Possess strong communication and interpersonal skills.
• Lead and inspire teams to achieve outstanding results.

Lead a team of Customer Engagement Managers, Senior CEMs, and Team Leads to drive customer satisfaction, retention, and adoption. Balance people leadership with operational oversight, coaching your team to deliver consistent results while monitoring performance against key metrics. Refine and scale team processes to improve efficiency, data accuracy, reporting, and the overall customer experience.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.

• Manage a team of Customer Success Managers (CSMs) across the EMEA region.
• Ensure customers are achieving maximum value from the platform.
• Develop processes, playbooks, and automation to improve customer impact and drive team efficiency.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Provide expert advice and guidance to Customer Care Advisors on customer inquiries across all channels.
• Resolve complex customer and agent issues, including managing escalations.
• Lead, mentor, and coach a team of Customer Care Advisors, fostering a positive team culture.

Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers and helps an entire industry move faster.

• Manage multiple teams of Specialists and team leads.
• Actively participate in responses to live service outages.
• Deliver regular reporting and MI to track KPIs and monitor performance.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.

Manage customer relationships within the designated region. Drive commercial strategy and business development for various service categories. Provide strategic leadership for the Account Management team, aligning with company objectives.

Kanadevia Inova is a global innovation leader in the waste infrastructure space, creating a sustainable future through technology and innovation.

• Managing a team of up to 20 employees, keeping morale and motivation high.
• Conducting weekly sessions with the entire POD and biweekly sessions with individual team members.
• Assessing individual performance, ensuring a healthy team environment with team bonding activities and fun.

Motive empowers people who run physical operations with tools to make their work safer, more productive, and more profitable. They serve nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries.

• Provides business and/or technical leadership with Consultants, Customers, and Partners.
• Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
• Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed

ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Lead a team of Engagement Managers to meet Professional Services bookings goals.
• Develop strategies for proactive Professional Services positioning.
• Coach Engagement Managers on pipeline generation and negotiation.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations.

• Provide leadership, coaching, and mentorship to commercial new business brokers.
• Lead and deliver sales results for your team, fostering continuous learning and improvement.
• Perform administrative functions, conduct one-on-one meetings, shadow team members, and participate in interviews.

Zensurance is redefining commercial insurance for Canadian businesses by making getting the right coverage simple, fast, and accessible through a digital-first experience.

The Team Lead will ensure the productivity, quality of work, and growth of the team. Foster strong partnerships with both internal and external teams. Drive continuous improvement and expanding the scope of work.

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe.

• Drive operational excellence across cross-functional service teams.
• Lead the development and execution of weekly goals, ensuring alignment with operational metrics and overall organizational objectives.
• Provide performance management and coaching to team members to drive accountability and individual growth.

ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer that does not discriminate based upon race, religion, color, national origin, sex etc.

Our future colleague is responsible for people, operations, budgets, project delivery and strategy. They will plan and supervise the operating of the given type of services, while maintaining respective service levels, deadlines, and budgetary limitations. They will work in close collaboration with lead service management involved and other connected units, on developing and optimizing processes on priorities.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and provides IT and telecommunications services with over 5300 employees.

Support the internal sales organization and external clients while promoting customer retention. Lead a team of high-performing sales support team members to meet organizational goals. Enhance and expand broker relationships, ensuring superior customer service.

They are dedicated to helping its customers achieve financial well-being and peace of mind and a leading provider of group and individual disability insurance.

• Lead initiative, in collaboration with the Account Management team to ensure that SmithRx performance analysis is completed and value is communicated to clients.
• Build a 'performance assessment playbook' to ensure SmithRx is ahead of all contract performance accountability processes.
• Actively participate in deal assessment for ongoing retention activity.

SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector with a next-generation drug acquisition platform. The company has a mission-driven and collaborative culture that inspires employees to do their best work.

• Direct leadership of a team of approximately 20 admin and/or contact centre roles.
• Identify, develop, and retain industry top talent.
• Participate in the strategic development of the overall Disability National Administration team (DNA).

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. They strive to attract, develop and retain a diverse workforce and foster an inclusive work environment.

• Lead, coach, and develop a team of Customer Success Managers, fostering a culture of accountability, innovation, and customer focus.
• Inspire and guide the team into a new, proactive Customer Success model centered on customer outcomes and results.
• Drive a shift from reactive issue management to proactive engagement, risk identification, and value realization.

Magnet Forensics is a global leader in developing digital investigative software. They serve thousands of customers globally and have employees based around the world, focused on innovation and customer satisfaction with a supportive team environment.

Define and build customer support processes. Promote brand recognition and loyalty. Oversee the workforce management of the customer operations team.

Figure is transforming capital markets through blockchain and proving that blockchain isn’t just theory, it’s powering real products used by consumers and institutions.