Lead and empower your team to deliver a customer-focused service, helping people make money work for them. Coach and develop your team to reach their full potential, thinking big and owning every step. Use data to spot trends and address performance gaps, making informed decisions to drive improvement.
We’re on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking.
Lead, motivate, and develop a dedicated service team responsible for Large Enterprise customers.
Analyze the status quo and customer feedback using data to identify patterns and weaknesses, and derive targeted measures to improve processes.
Actively shape the service experience for major customers in a dynamic work environment.
We are a reliable partner in digitization in 7 countries and offer our business and private customers smart IT services and digital communication solutions.
Lead a team of Credentialing Specialists and Operational Analysts to ensure efficient credentialing file processing. Provide coaching and training to strengthen credentialing knowledge and regulatory understanding. Monitor contractual Service Level Agreements, turnaround times, and quality metrics; drive corrective actions to maintain compliance.
Certify is on a mission to change how the US healthcare industry deals with provider data, aiming to reduce healthcare costs by streamlining access to this data.
Provide expert advice and guidance to Customer Care Advisors on customer inquiries across all channels.
Resolve complex customer and agent issues, including managing escalations.
Lead, mentor, and coach a team of Customer Care Advisors, fostering a positive team culture.
Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers and helps an entire industry move faster.
Lead a team of Customer Engagement Managers, Senior CEMs, and Team Leads to drive customer satisfaction, retention, and adoption. Balance people leadership with operational oversight, coaching your team to deliver consistent results while monitoring performance against key metrics. Refine and scale team processes to improve efficiency, data accuracy, reporting, and the overall customer experience.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.
Provide leadership, coaching, and mentorship to commercial new business brokers.
Lead and deliver sales results for your team, fostering continuous learning and improvement.
Perform administrative functions, conduct one-on-one meetings, shadow team members, and participate in interviews.
Zensurance is redefining commercial insurance for Canadian businesses by making getting the right coverage simple, fast, and accessible through a digital-first experience.
Manage multiple teams of Specialists and team leads.
Actively participate in responses to live service outages.
Deliver regular reporting and MI to track KPIs and monitor performance.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.
Oversee a team of pharmacy technicians in the prior authorization process. Analyze data and provide recommendations to maximize team agility and performance. Generate and deliver reports on technician metrics to stakeholders.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans.
Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.
Responsible for driving business growth, developing high-performing sales professionals, and overseeing consultative sales efforts. Plays a critical role in achieving revenue goals while supporting Honor’s mission of delivering exceptional in-home care. Lead, mentor, and motivate the sales team to exceed performance objectives and be a key driver of talent development.
Honor Technology’s mission is to change the way society cares for older adults.
The Team Lead will ensure the productivity, quality of work, and growth of the team. Foster strong partnerships with both internal and external teams. Drive continuous improvement and expanding the scope of work.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe.
Support the internal sales organization and external clients while promoting customer retention. Lead a team of high-performing sales support team members to meet organizational goals. Enhance and expand broker relationships, ensuring superior customer service.
They are dedicated to helping its customers achieve financial well-being and peace of mind and a leading provider of group and individual disability insurance.
Lead, mentor, and coach a team of engineers and tech leads, focusing on career development.
Collaborate with Engineering Leadership to define and drive the Engineering Team vision and strategy.
Ensure rigorous documentation and definition of all work within tooling, including clear user stories.
Skillshare is the leading learning community for creatives that empowers anyone, anywhere to learn new skills, share expertise, and unlock their creative potential.
Lead ClassDojo’s post-sales motion across onboarding, implementation, and long-term partnership management.
Oversee a team of district onboarding managers and district partnerships managers.
Set the strategic vision for the Success team and define key performance indicators.
ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally use it to share what’s happening throughout the day.
In this role, you will lead a team of Customer Success Engineers responsible for quickly removing customer blockers and improving the experience for all customers. The team serves as the technical backbone of the customer journey, ensuring fast, accurate resolution of issues from pre-sale through post-sale. You will combine technical depth with strong people leadership to build a team that operates efficiently, communicates clearly, and relentlessly removes friction for our customers.
Hightouch is the modern AI platform for marketing and growth teams that allows marketers to create content, plan campaigns, and execute strategies.
Drive operational excellence across cross-functional service teams.
Lead the development and execution of weekly goals, ensuring alignment with operational metrics and overall organizational objectives.
Provide performance management and coaching to team members to drive accountability and individual growth.
ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer that does not discriminate based upon race, religion, color, national origin, sex etc.
As Engineering Manager, you'll lead a talented group of engineers scaling services for authentication, authorization, and platform-wide capability enforcement. You'll partner with product, design, and engineering leaders to solve complex technical challenges and deliver high-impact infrastructure. You'll coach and mentor a high-performing engineering team, focusing on psychological safety and collaboration to deliver secure, reliable services.
Join the team redefining how the world experiences design.
Lead, coach, and manage a national sales team of up to 12 National Course Advisors.
Drive individual and team sales performance against enrolment and revenue targets.
Ensure all recruitment activity complies with regulatory and organisational requirements.
Navitas is a leading global education provider that helps learners transform their lives through education. They deliver programs and services for students and professionals including university pathways, English language courses, and career-ready qualifications.