Release/Delivery Manager

Project Management:

• Formulate and enforce work standards, assigns project schedules, reviews work, supervises project personnel and communicates policies and organizational goals and objectives.
• Work with stakeholders, including VA leadership, healthcare providers, and external partners, to define project requirements and objectives.
• Provide regular updates to stakeholders on project status, risks, and outcomes.

Leadership and Team Management:

• Lead and mentor IT teams, fostering a culture of collaboration and innovation.
• Monitor and evaluate team performance, ensuring accountability and continuous improvement.
• Identify skill gaps within the team and arrange for professional development or training.

IT Service Delivery:

• Ensure high-quality and reliable delivery of IT services to VA facilities and users.
• Respond to and resolve IT incidents and outages efficiently.
• Implement processes for ongoing improvement of IT service delivery.