Operational Coordinator

Workflow Management:

• Coordinate daily operational tasks, projects, and schedules to ensure timely completion and adherence to organizational standards.
• Identify bottlenecks and inefficiencies in current operational processes and propose/implement solutions to optimize productivity and reduce costs.
• Interdepartmental Liaison: Act as the primary link between Operations and other departments (e.g., Sales, Finance, HR) to facilitate communication and resource allocation.

Administrative and Data Management:

• Assist with operational reports, dashboards, and metrics for management review.
• Maintain accurate and up-to-date documentation for all operational procedures, policies, and training materials.
• Manage and utilize operational software and databases Trackit, Salesforce, client's Reporting Sites, Monday.com (TBD) to input data, generate reports, and track key performance indicators (KPIs).

Logistics and Scheduling:

• Coordinate internal and external logistics, including scheduling shipments, managing vendor relationships, and tracking deliveries.
• Organize and schedule meetings, site visits, training sessions, and travel arrangements for the operations team.