As an Operations Project Manager, you will work closely with member care leaders to research and resolve operational issues and will take on project management for medium/large-scale projects. The right candidate is curious, a quick-learner, can work both independently and as a part of a team, has a passion for solving problems, and is comfortable utilizing project management methodologies. An ideal candidate is dedicated to providing world-class customer service and has a drive to improve healthcare and health outcomes.
Project ManagementHealthcareExcelCommunicationCustomer Service
Manage strategic initiatives and new health plan launches.
Facilitate collaboration across multiple departments and external health plan partners.
Build project plans and track progress against milestones.
Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos, developing a new approach to care designed around shared experiences.
The Customer Success Manager addresses operational and service management issues. This role is also a subject matter expert in CCC products. Responsibilities include developing operational scorecards and monitoring account service plans.
CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar insurance economy.
Assist in managing high-impact strategy projects that support the enterprise strategy.
Define project scope, develop project plans, and set priorities for working teams.
Support due diligence efforts and manage integration with key partners.
UChicago Medicine has been at the forefront of medicine since 1899 and provides superior healthcare with compassion, always mindful that each patient is a person, an individual.
Serve as the primary client advocate, building strong cross-functional relationships. Lead and execute day-to-day program operations, including client touchpoint preparation and presentation. Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.
Responsible for developing a strategy for your customer including relationship mapping, value outcomes, product adoption, customer experience, customer satisfaction and expansion.
Assure the customer’s overall successful adoption of Reveleer platform technology and Reveleer’s timely fulfillment of related services throughout project lifecycle: onboarding to project close/billing.
Be the one point of contact for the customer and coordinate and communicate cross functionally to resolve issues, relay feedback and expand opportunities.
Reveleer is a technology-enabled services company that powers performance/quality measurement and risk adjustment solutions in healthcare. They support health insurance plans and Managed Care Organizations nationwide, leveraging software and other technology tools to accelerate their Risk Adjustment and Quality programs.
Lead and own full lifecycle client implementations from kickoff to go-live and stabilization.
Partner directly with healthcare organizations to understand workflows, requirements, and success criteria.
Serve as the primary liaison between clients and internal Engineering, Product, GTM, and Support teams.
Jobgether is a company that uses an AI-powered matching process to ensure job applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist with the hiring company.
The Client Service Manager identifies and coordinates new service requirements and taking ownership of any opened property issues post installations. Maintains excellent working relationships with clients, which fulfil and then exceed the operational service expectations of the client. Responsibility for improving processes as they are delivered to clients, liaising with the appropriate internal teams to act as “the voice of the client” internally and be a true champion for customer success.
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Lead cross-functional teams from planning to project delivery. Partner with Account Teams in strategic planning and workflow. Ensure the agency successfully executes and delivers to market, within the agreed time and budget.
PRECISIONeffect is committed to truly cutting-edge and incredible work with an ethos of wecentricity with a community and collaboration fostered here.
Manage one or more clinical-stage projects, partnering with functional leaders to define project goals, integrated development plans, and key deliverables.
Chair and support project team meetings, including agenda development, facilitation, preparation of high-quality meeting minutes, and tracking of decisions and action items.
Contribute to the development and refinement of project management best practices, tools, templates, and processes.
Braveheart Bio is a Bay Area–based biopharmaceutical company pioneering best-in-class therapies for cardiovascular disease. With a proven leadership team, a strong financial foundation, and a high-value late-stage asset, Braveheart Bio represents an outstanding opportunity for ambitious, mission-driven professionals to make a tangible impact.
Lead day-to-day operations of the project management office and supervise the work of the Project Managers.
Work with local branches to handle the sales and order implementation function of our customers.
Collaborate closely with other operational areas in the organization to secure specialized resources and contributions for the project while resolving problems and minimizing delays.
Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more.
Own the relationships between Wellth and healthcare customers, typically large Payer and Provider organizations.
Be a strategic partner to clients, ensuring that programs are serving their needs and helping them identify areas of opportunity proactively.
Analyze, design, and present program outcomes to healthcare executives, conveying Wellth’s value story and quantifying the program’s impact.
Wellth is a fast-growing, growth-stage digital health company headquartered in Los Angeles that motivates people living with chronic conditions to make healthier choices.
Drives organized, on-time execution of marketing and cross-functional initiatives by managing project workflows. Maintains clear communication and ensures alignment across teams. Strengthens operational efficiency through structured processes, centralized planning, and consistent stakeholder coordination.
Vonage is a global cloud communications leader helping brands accelerate their digital transformation through unified communications and contact center solutions.
Lead a team of operations experts that support the Customer Launch teams.
Drive the planning of and owning specific strategic initiatives, programs, and projects.
Optimize the Customer Launch team’s tech stack.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team that has been recognized as one of Canada’s Best Managed Companies with a USD $1.6B valuation.
Lead end-to-end planning, rollout, and evaluation of initiatives; oversee pilots and guide successful scale-up.
Align Coaching, Product, Analytics, and provider leaders on goals, deliverables, and timelines; surface risks and unblock issues quickly.
Identify opportunities to streamline workflows, enhance quality, and reduce provider/nurse effort; craft clear communications and training assets for smooth adoption.
Virta Health is on a mission to transform type 2 diabetes and weight-loss care by helping people reverse their metabolic condition.
Responsible for running creative and production processes, driving projects from brief to delivery.
Manage multiple mid to high complexity projects with meticulous attention to detail, ensuring profitability.
Coordinate development and delivery, monitor project progress within scope and budget, and proactively problem-solve.
Brandtech+ is a global team specializing in film, CGI, automation, AI, motion design, and digital/print content, partnering with over 300 clients in 40+ countries. As part of The Brandtech Group, they leverage cutting-edge AI to revolutionize work creation and delivery, enhancing efficiency, creativity, and insightful decision-making.
Manage a portfolio of concurrent projects, overseeing all project deliverables.
Collaborate with Sales, Engineering, Support, and Customer Success Managers to guarantee a smooth customer experience.
Drive continuous improvement by enhancing project management and delivery operations processes.
Aspire.io is the world's first word-of-mouth commerce platform that leverages your brand's ambassadors, influencers, affiliates, customers, user-generated content, and social ads.
Lead client implementations to deliver success in new and existing customers use of procurement & payment.
Manage project execution and performance to ensure that key milestones and financial objectives are achieved.
Consult customers on process improvements and opportunities after providing baseline data and process analysis.
Casechek is innovating the implant supply chain, bringing transparency to patient care costs by automating workflows for vendor-supported surgical procedures. They offer a system of record for hospitals to manage surgical cases, expose hidden expenses, and surface revenue opportunities.
Design and build foundations for 0-1 initiatives within the Operations function.
Collaborate cross-functionally to build scalable products and processes.
Assess data to develop strategies for accelerating progress and proactively identify areas for improvement.
Headway’s mission is to build a new mental health care system everyone can access via technology that helps people find great therapists and accepts insurance.