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Position Overview:
- This role requires deep expertise in Epic System software.
- You’ll collaborate closely with Epic, SMEs, and end users.
- Your work will directly influence care delivery.
Responsibilities:
- Provide tier-2 support including 24/7 on-call.
- Troubleshoot issues and resolve incidents.
- Advocate for customer needs and promote teamwork.
Preferred Qualifications:
- Epic Professional Billing Certification is preferred.
- Experience with claims and charge router functionality.
Why work at Presbyterian?
- Committed to improving community health.
- Taking active steps to improve well-being of New Mexicans.
Presbyterian Healthcare Services
Presbyterian Healthcare Services is dedicated to improving the health of patients, members, and the communities it serves. They are New Mexico's largest private employer, with nearly 14,000 employees, including over 1,600 providers and nearly 4,700 nurses, and are committed to supporting New Mexico's well-being.