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• Manage day-to-day operational workflows and identify areas for efficiency improvements.
• Support automation initiatives to reduce manual processes and improve accuracy and speed.
• Partner with cross-functional teams to streamline tools and processes for both internal teams and customers.

Deel is an all-in-one payroll and HR platform for global teams. They combine HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform and their team of 7,000 spans more than 100 countries.

• Advise management on dental strategy for growth and ensure the department meets performance metrics.
• Implement cross-training within the department to maintain continuity of operations during team absences.
• Lead all aspects of management for direct reports including hiring, onboarding, coaching, and performance management.

ACS Benefit Services is a subsidiary of Blue Cross NC, focusing on providing accessible, caring, and trustworthy third-party administrator (TPA) services. Blue Cross NC has over 5,000 employees and is dedicated to improving the health and well-being of North Carolinians.

• Grow and sustain a high-performance mortgage field services team.
• Lead remote teams, both onshore and offshore.
• Leverage customized technology tools to maximize team performance.

Altisource is a publicly traded, financially stable organization that empowers its leaders to operate with entrepreneurial autonomy. They are seeking a results-oriented Director of Operations-AFS to lead their Field Services division.

• Establish and improve best practices for Operations Support.
• Lead complex, cross-functional initiatives with clear work plans.
• Create executive-ready narratives and recommendations.

Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality. They are a quickly growing company focused on helping people live healthier and happier lives.

• Directly manage a remote team of Care Partners, providing guidance and support.
• Design and improve operational processes to ensure high clinical quality.
• Monitor key performance indicators to measure success across different teams.

Medsien provides scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's technology solutions to implement remote care management programs, personalize every interaction, and improve the lives of the people who need it most.

• Lead and scale Canadian patient support operations.
• Design and optimise operational workflows.
• Act as the escalation point for critical issues.

Eucalyptus is on a mission to make good health last a lifetime, focusing on long-term care and preventable chronic conditions. They are behind Juniper, a large weight-management program, and have raised $100M+ from investors, demonstrating 130% YoY revenue growth.

• Own the design, execution, and ongoing improvement of Pair Team’s in-person care delivery operations
• Build scalable workflows that support field-based visits, including care package delivery, success visits, and care plan check-ins
• Serve as the operational point of contact for in-person care delivery, supporting managers and leaders with guidance and structure rather than individual-level coordination

Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations. As a tech-enabled medical group, they deliver whole-person care by partnering with organizations deeply connected to the communities they serve. They empower clinicians and care teams to provide compassionate, high-impact care.

• Driving revenue from prospects.

Remote is a company focused on driving revenue from prospects interested in various insurance products. They support the day-to-day activity of a remote call center.

• Support the Chief Performance Officer on team goals and KPIs.
• Own all communications for the Office of the Chief Performance Officer.
• Project manage company and team-level goals for key senior leaders.

Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, we've grown into the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.

• Lead and optimize the organization’s operational processes, focusing on efficiency, quality, and compliance.
• Oversee clinical forms processing, implement workflow improvements, and ensure timely and accurate delivery of services.
• Mentor and develop your team, establish performance standards, and collaborate with senior leadership to execute operational strategies.

This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly and fairly.

• Lead and develop a high-performing revenue operations team, providing coaching and mentorship.
• Own and optimize critical GTM processes, including territory management and forecasting accuracy.
• Partner with cross-functional leaders to identify gaps and implement process improvements that drive impact.

Vanta aims to help businesses earn and prove trust by enabling companies to improve and prove their security with ease. They have a kind and talented team, and thousands of companies rely on Vanta to build, maintain and demonstrate their trust.

• Lead, coach, and inspire a team of technical support professionals.
• Make it easy to get help, solve issues quickly, and prevent future problems.
• Combine leadership excellence with operational rigor to ensure support is responsive, proactive, and continuously improving.

Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging.

• Lead, develop, coach, and manage a Program Operations, including Operations Managers as they coach direct service staff, ensuring team accountability, strategic alignment, and results.
• Evaluate total program performance, set team improvement goals for Managers, ensure performance is tracked, assess work performance of the team and identify improvements.
• Identify and lead innovation initiatives to improve processes and procedures to ensure they are up-to-date and operationally efficient, liaising with other organization leaders to affect progress.

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. They offer 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support and operate robust research, advocacy, education, and peer support programs.

• Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
• Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
• Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.

ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.

• Oversee prior authorization and financial assistance workflows.
• Drive quality and productivity across team members.
• Ensure work is compliant and meets quality standards.

Shields Health Solutions partners with hospitals to build and manage specialty pharmacies within the hospital. They focus on improving medication access, adherence, and overall patient outcomes, operating in a high-growth environment.

Accountable for the management, performance, quality improvement and scalability of our HCP contractor base. Work cross-functionally with Product, Medical Directors, Data, Regulatory, Patient Experience, and Pharmacy teams. Combine people leadership, operational rigour, analytical ownership, and applied AI/automation in a regulated healthcare environment.

Founded in 2019, Felix is a patient-driven digital healthcare company that puts you in control of your health and wellbeing.

Lead a team of Credentialing Specialists and Operational Analysts to ensure efficient credentialing file processing. Provide coaching and training to strengthen credentialing knowledge and regulatory understanding. Monitor contractual Service Level Agreements, turnaround times, and quality metrics; drive corrective actions to maintain compliance.

Certify is on a mission to change how the US healthcare industry deals with provider data, aiming to reduce healthcare costs by streamlining access to this data.

• Manage a team focused on delivering best-in-class success to partners.
• Directly manage key accounts, ensuring strategic alignment and strengthening long-term relationships.
• Contribute to strategic planning, execution, and continuous improvement of processes.

Wellhub's platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription.

• Lead the optimization and delivery of People processes and policies across the entire employee lifecycle.
• Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support.
• Ensure consistent, compliant people practices across all regions where we operate.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. With over 700,000 members across three continents and 1,000+ enterprise clients, Sword Health has raised more than $500 million from leading investors.